¦Troubleshooting for Anynet+

Problem

Possible Solution

Anynet+ does not work.

● Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

● Connect only one receiver (home theatre).

 

● Check if the Anynet+ device power cord is properly connected.

 

● Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections.

 

● Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

● Check whether the TV remote control is in TV mode.

 

● Check whether it is Anynet+ exclusive remote control.

 

● Anynet+ doesn’t work in certain situations. (Searching channels, Operating Media Play, Plug &

 

Play, etc.)

 

● When connecting or removing the HDMI 1.3 cable, please make sure to search devices again or

 

turn your TV off and on again.

 

● Check if the Anynet+ Function of Anynet+ device is set on.

I want to start Anynet+.

● Check if the Anynet+ device is properly connected to the TV and check if the Anynet+ (HDMI-

 

CEC) is set to On in the Anynet+ Setup menu.

 

● Press the TV button on the TV remote control to switch to TV. Then press the TOOLS button to

 

show the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

● Select View TV in the Anynet+ menu.

 

● Press the SOURCE button on the TV remote control and select a device other than Anynet+

 

devices.

 

● Press P >/<, PRE-CHand FAV.CH to change the TV mode. (Note that the channel button

 

operates only when a tuner-embedded Anynet+ device is not connected.)

The message

● You cannot use the remote control when you are configuring Anynet+ or switching to a view

‘Connecting to Anynet+

mode.

device...’ appears on the

● Use the remote control when the Anynet+ setting or switching to view mode is complete.

screen.

 

The Anynet+ device does

● You cannot use the play function when Plug & Play is in progress.

not play.

 

The connected device is

● Check whether or not the device supports Anynet+ functions.

not displayed.

● Check whether or not the HDMI 1.3 cable is properly connected.

 

● Check whether Anynet+ (HDMI-CEC)is set to On in the Anynet+ setup menu.

 

● Search Anynet+ devices again.

 

● You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI cables may not

 

support Anynet+ functions.

 

● If it is terminated by an abnormal situation such as disconnecting the HDMI cable or power cord

 

or a power failure, please repeat the device scan.

The TV programme

● Check whether the antenna jack on the recording device is properly connected.

cannot be recorded.

 

The TV sound is not

● Connect the optical cable between TV and the receiver.

output through the

 

receiver.

 

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Samsung UE40B6000VWXXU, UE40B6000VWXXN, UE40B6000VWXUA manual Troubleshooting for Anynet+, Problem Possible Solution
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