8 Barracuda 4LP Installation Guide, Rev. B
Technical support services
If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you need additional assistance with your Seagate® drive or
other Seagate products, use one of the Seagate technical sup-
port services listed below.

SeaFONE® at 1-800-SEAGATE (1-800-732-4283)

Seagate’s 800 number allows toll-free access to automated self-
help services, providing answers to commonly asked questions,
troubleshooting tips, and specifications for disc drives and tape
drives. This service is available 24 hours daily and requires a
touch-tone phone. If you need to speak to a technical support
engineer, dial this number and listen to the options for technical
support. (International callers can also reach this automated
self-help service by dialing 408-456-4496).

Seagate Technology online services

Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate’s
entire product line. You can also download software for installing
and analyzing your drive.
SeaNET™
You can obtain technical information on Seagate drives, Seagate
software, and much more over the Internet from Seagate’s
World Wide Web home page (http://www.seagate.com) or
Seagate’s ftp server (ftp://ftp.seagate.com).