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Barracuda 4LP Installation Guide, Rev. B

Technical support services

If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate® drive or other Seagate products, use one of the Seagate technical sup- port services listed below.

SeaFONE® at 1-800-SEAGATE (1-800-732-4283)

Seagate’s 800 number allows toll-free access to automated self- help services, providing answers to commonly asked questions, troubleshooting tips, and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touch-tone phone. If you need to speak to a technical support engineer, dial this number and listen to the options for technical support. (International callers can also reach this automated self-help service by dialing 408-456-4496).

Seagate Technology online services

Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate’s entire product line. You can also download software for installing and analyzing your drive.

SeaNET

You can obtain technical information on Seagate drives, Seagate software, and much more over the Internet from Seagate’s World Wide Web home page (http://www.seagate.com) or Seagate’s ftp server (ftp://ftp.seagate.com).

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Seagate ST34371N/W/WC/WD/DC, ST32171N/W/WC/WD/DC manual SeaFONE at 1-800-SEAGATE, Seagate Technology online services, SeaNET