Trouble shooting guide
Problem | Possible cause | Corrective Action |
No Power | Battery power low | Replace or recharge batteries. |
| Wrong type of batteries | Use only AA designed for high |
|
| drainage electronics. |
|
| (see battery selection guide) |
| Battery + and - not inserted |
|
| correctly | Check that batteries are inserted |
| . . . . . . . . . . . . . . . . . . . . . . . . . | correctly. |
| Power save function activated. . | Turn camera back on. |
| Camera damaged | Contact service center. |
Camera gets hot | Constant use of camera.. . . . . . This is normal. | |
| Using incorrect battery type.. . . Use only AA designed for high | |
|
| drainage electronics. |
|
| (see battery selection guide) |
No PC connection | USB cable not connected |
|
| to USB port | Inspect connection ports. |
| Slow PC connection time.. . . . . Give at least 5 minutes for some | |
| . . . . . . . . . . . . . . . . . . . . . . . . . | PC’s to establish connection. |
| Camera driver not installed . . . . | Install camera driver CD |
|
| (page 39). |
No Video Connection | Improper connection to TV . . . . | Connect video cable to video IN |
|
| jack of TV or VCR and change |
|
| TV/VCR to video in channel. |
Poor Video connection | Video cable not fully inserted |
|
| into camera or TV | Make sure video cable is |
|
| completely inserted into video |
|
| jack of camera until it clicks. |
|
| Also check that connection to |
|
| TV/VCR is correct. |
“Memory full” message | Memory storage is full | Delete images or download to |
|
| PC. Insert empty CF card. |
Pictures out of focus | Dirty lens | Clean lens with clean cotton |
|
| cloth. |
| Incorrect focus setting | Check lens for correct |
|
| focus (macro or standard). |
| Fogged housing lens | Insert camera in dry, |
|
| tioned room. Use |
|
| desiccant inside housing. Do |
|
| not let water drops get inside |
|
| housing. |
| Too close to subject.. . . . . . . . . Shooting distance must be 2’+ | |
|
| (macro = 1’ to 2’). |
| Low water visibility | Shooting distance not to exceed |
|
| 1/10 of visibility. |
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