7. Troubleshooting
❏Troubleshooting guide
| Problem | Cause and Solution |
|
|
| |
|
|
|
|
|
| |
| POWER lamp fails to light | ◆ Power cord not connected. |
|
|
| |
|
| ◆ Blown fuse in the printer. |
|
|
| |
|
|
|
|
| ||
| Printer stops or slows | ◆ | Print head has overheated. Wait until it has cooled down. | |||
| down on printing |
|
|
|
|
|
|
|
|
|
|
| |
| P.OUT lamp lights | ◆ Paper detect sensor may be damaged. |
|
|
| |
| incorrectly | ◆ Sensor hole is clogged. |
|
|
| |
|
|
|
|
| ||
| Poor quality printing or | ◆ Old or worn out ink ribbon needs to be replaced. |
|
| ||
| smudging of the paper | ◆ Head adjustment lever is not set correctly. |
|
| ||
|
| ◆ Head may need to be cleaned or replaced. |
|
| ||
|
|
|
|
| ||
| Some characters miss | ◆ Ribbon cassette is not properly installed. |
|
| ||
| printing |
|
|
|
|
|
|
|
|
|
| ||
| Incorrect character | ◆ H o s t s y s t e m c o n t r o l a n d d a t a c o d e | m a y n o t | m a t c h t h e | ||
| printed |
| printer's setup. |
|
|
|
|
|
|
|
|
| |
| Paper not advancing | ◆ Incorrect paper select lever setting. |
|
|
| |
|
|
|
|
|
| |
| Fanfold paper slips | ◆ | S t a c k o f f a n f o l d p a p e r b e h i n d t h e | p r i n t e r | i s p l a c e d | |
|
|
| crookedly. |
|
|
|
|
| ◆ The paper select lever is in the single sheet setting. | ||||
|
|
| ||||
| Extra line feed | ◆ The automatic carriage return option in the extended setup | ||||
|
|
| options is set incorrectly. |
|
|
|
|
|
|
|
|
|
|
| Paper jam | ◆ | Paper is curled. |
|
|
|
|
| ◆ Move the paper select lever to the continuous paper setting | ||||
|
|
| and carefully remove the jammed paper. |
|
| |
|
|
| ||||
| Paper bail abnormal | ◆ Turn off the printer and wait one minute, and then turn it | ||||
| operation |
| back on again. Consult your dealer if the error persists. | |||
|
|
|
|
|
|
|
61
