Section 4: Troubleshooting & Maintenance

A. TROUBLESHOOTING

Generally, when a malfunction or an abnormal condition occurs, the “READY” LED will keep blinking and printing and communication between the host and printer will stop.

After the problems have been solved, press CANCEL to continue printing.

Problems with media

 

 

 

 

Blinking Indicators

READY and MEDIA

 

 

 

 

 

 

Possible

 

 

 

 

Problems

Solutions

Remarks

 

 

 

 

 

 

Missing gap

Check the media

If you use continuous

 

 

 

path

media, check your

 

 

Check the

application software

 

 

 

position of

and driver.

 

 

 

label sensor.

You should select

 

 

 

 

Continuous.

 

 

 

 

 

 

Media out

Supply the media

 

 

 

 

roll

 

 

Media not

Install the media

 

 

installed

 

roll

 

 

Media jam

Fix the jam

 

 

 

 

 

 

If everything is OK, perform a label sensor calibration.

Troubleshooting and Maintenance 21

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Primera Technology C-1000P manual Troubleshooting & Maintenance, Problems with media, Continuous