Sharp AR-BC320 manual 46

TROUBLESHOOTING

Check the following troubleshooting list before requesting service as many problems can be fixed by the user. If you are unable to solve the problem by checking the list, turn off the power switch, unplug the power cord.

Problems related to general use of the machine are described below. For problems related to the copy function, see page 7-4.For fax, printer, and network scanner problems, see the manuals for those functions. For peripheral device problems, see the explanation of the device.

If the message "CALL FOR SERVICE. CODE:**-**" appears in the touch panel, turn off the power switch, wait about 10 seconds, and then turn the power switch back on. If the message still appears after turning the switch off and on several times, it is likely that a failure has occurred and maintenance would be required. In this event, stop using the machine, unplug the power cord, and contact your Sharp dealer.

Note : Letters and numbers appear in "**-**" above. When you contact your Sharp dealer, please tell your dealer what letters and numbers appear.

Problem			Check	Solution or cause
			Printer plugged in?	Plug the printer into a grounded outlet.
			Power switch on?	Turn on the power switch.
				The printer is warming up. (Warm-up time is
			READY indicator off?	approximately 99 seconds.) Wait until the
				READY indicator lights up.
			Message indicating need to load paper	Load paper. (page 2-2)
			displayed?
The machine does
			Message indicating need to replace the	Replace the toner cartridge.(page 2-15)
not operate.
			toner cartridge displayed?
			Message indicating a paper misfeed	Remove misfed paper. (page 2-18)
			displayed?
				Turn off the power switch, wait about 10 seconds,
			A message appears saying that the	and then turn on the switch again. If the same
			power must be turned off and then	message appears after turning the power switch off
			turned on.	and on several times, it is possible that the machine
				needs service. In this event, contact your dealer.
Copying/printing		is	A message appears saying that this type	Two-sided printing is not possible on special
			of paper cannot be used for two-sided	paper. Use paper that can be used for automatic
not possible.
			copying.	two-sided printing. (page 2-10)
Incorrect	bypass		Incorrect display of paper sizes 12" x 18",	When loading sizes 12" x 18", 11" x 17", 8-1/2" x
			11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2"	14", 8-1/2" x 13", 8-1/2" x 11"R, A3W, A3, B4, or
tray paper size.
			x 11"R, A3W, A3, B4, or A4R only.	A4R, be sure to open the tray extension.
Copying/printing on			The number of sheets placed on the bypass	Do not place more than the maximum number of
paper	from	the	tray exceeds the maximum number.	sheets.
bypass	tray	is
			The bypass guide is not adjusted to the	Adjust the bypass guide to the size of the loaded
skewed.			size of the loaded paper.	paper.
			The paper size and paper type have not	Be sure to set the paper size and paper type
				when using special size or special type papers.
			been set.
Paper	from	the		(page 2-12)
bypass	tray		The number of sheets placed on the bypass	Do not place more than the maximum number of
misfeeds.			tray exceeds the maximum number.	sheets.
			The bypass guide is not adjusted to the	Adjust the bypass guide to the size of the loaded
			size of the loaded paper.	paper.
Printing	stops		If too many pages collect on the output
			tray, the tray full sensor activates and	Remove the paper from the output tray.
before the job		is
			stops printing.
finished.
			You have run out of paper.	Load paper. (page 2-2)

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