TROUBLESHOOTING
Problem |
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Smudges on printed | Does a message appear indicating the | Please contact the your dealer as soon as |
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sheets. |
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| need for maintenance? |
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| possible. |
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Color |
| deviations | When printing in color, character and color | Perform color registration as explained on pages |
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occur. |
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| deviations appear. |
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| 12 and 13 of the key operator's guide. |
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The displayed paper | The display of the tray's paper size slide | When you change the paper size in the tray, be |
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size differs from the | sure to adjust the paper size slide on the tray to |
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differs from the paper size in the tray. |
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loaded paper size. | the new paper size. (page |
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When printing on a |
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| When using a | special size of | paper, set | the |
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The paper | size setting | is | not | set | correct paper size in millimeters in the paper tray |
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special | size | of |
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settings of the custom settings (see page |
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paper, |
| part | of | the | correctly in the paper tray settings of the |
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| the paper size setting is not correct, part or all of |
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printed | image | is | custom settings. |
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| the image may not print (this depends on the |
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missing. |
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| options installed). |
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When printing on a |
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| When using a | special size of paper, set | the |
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special size of paper |
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| correct paper size in millimeters as explained in |
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using |
| the | bypass | The paper size is not set correctly in the |
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| step 6 on page |
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tray, | part | of | the | special size settings for the bypass tray. |
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not correct, part or all of the image may not print |
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printed | image | is |
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| (this depends on the options installed). |
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missing. |
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| Is | paper | other | than | SHARP- | Use |
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| recommended paper being used? |
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| Do not use curled or crimped paper. If you do not |
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| Paper curled or damp? |
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| use paper for a long time, store paper in the |
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| wrapper in a dry location. |
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| Is the paper curled and does it | Paper may be curled when output depending on |
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Paper |
| misfeeds | frequently misfeed in the duplex | the paper type and quality. |
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| module/2 x 500 sheet paper drawer or | In some cases turning the paper over in the tray |
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frequently. |
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| saddle stitch finisher? |
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| will reduce misfeeding due to curling. |
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| Remove the paper |
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| from the paper tray |
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| Multiple | sheets | of | paper | fed |
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| or the bypass tray, |
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| fan | the | paper | as |
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| simultaneously? |
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| shown | in | the |
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| illustration, | and |
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| then load it again. |
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| Is | paper | other | than | SHARP- | Use |
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| recommended paper being used? |
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| Is | paper | size or | weight | out of | the | Use paper in the allowable range. |
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| allowable range? |
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| Moving the pressure adjusting levers of the |
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Printed | paper | is | Do | wrinkles | appear when | printing | fusing unit from the normal position to a weaker |
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envelopes? |
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| pressure | position may | help | alleviate | this |
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wrinkled or | the |
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| problem. (page |
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image |
| rubs | off |
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easily. |
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| Is the pressure adjustment lever of the | Return the pressure adjusting levers of the |
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| fusing unit out of position? |
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| fusing unit to the normal position. (page |
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| Be sure to store paper in the wrapper in a dry |
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| location and do not store paper in a location that is |
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| Paper damp? |
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| ●humid |
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| ●at a high temperature or an extremely low |
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| temperature. |
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The contrast on the |
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| Adjust | the | contrast | using | "DISPLAY |
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touch | panel | is | too | Is LCD contrast properly adjusted? |
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| CONTRAST" of custom settings. (page |
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high or too low. |
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