Before Calling for Service, Error code table | Sharp ER-A242

10Before Calling for Service

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

	Fault	Checking

(1)	The display shows symbols that do not make sense.	• Has the machine been initialized properly as shown
		“GETTING STARTED”?
		(Note that initialization clears all the data and programmed
		settings stored in memory.)

(2)	The display won’t be illuminated even when	• Is power supplied to the electrical outlet?
	the mode switch is turned to any other	• Is the power cord plug out or loosely connected to the
	position than “OFF”.	electrical outlet?
(3)	The display is illuminated, but the whole machine	• Is a clerk code assigned to the register?
	refuses registrations.	• Is the mode switch set properly at the “REG” position?

(4)	No receipt is issued.	• Is the paper roll properly installed?
		• Is there a paper jam?
		• Is the receipt function in the “OFF” status?
		• Is the print roller arm securely locked?

(5)	No journal paper is taken up.	• Is the take-up spool installed on the bearing properly?
		• Is there a paper jam?
		• Is the journal printing selected in the printing style
		programming? (If the receipt printing is selected, the paper
		is not wound around the take-up spool.)

(6)	Printing is unusual.	• Is the print roller arm securely locked?
		• Is the paper roll properly installed?
		• Are the print head/sensor/roller clean?

Error code table

When the following error codes are displayed, press the lkey and take a proper action according to the table below.

	Error	Error status	Action
	code	Error status	Action
	code


	E01	Registration error	Make a correct key entry.
	E02	Misoperation error	Make a correct key entry.
	E03	Undefined code is entered.	Enter a correct code
	E07	Memory is full (in the akey programming).	Program the akey within 25 steps.
	E11	Compulsory depression of the skey for	Press the skey and continue the operation.
		direct finalization

	E12	Compulsory tendering	Make a tendering operation.
	E32	No entry of a clerk code	Make a clerk code entry.
	E34	Overflow limitation error	Make a registration within a limit of entry.
	E35	The open price entry is inhibited.	Make a preset price entry.
	E36	The preset price entry is inhibited.	Make an open price entry.
	E37	The direct finalization is inhibited.	Make a tendering operation.
	E67	Subtotal void is not allowed.	Finalize the transaction, and correct the wrong entries in the
			void mode.

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Sharp ER-A242 instruction manual Before Calling for Service, Error code table

Contents

Model ER-A242 For Your Records For Easy Set-up, see Getting Started IntroductionNever operate the register with wet hands Register plugs into any standard wall outlet 120V AC ±10% Contents Basic Function Programming For Quick Start Correction After Finalizing a Transaction Void mode External View Front view Rear view Parts and Their Functions Keyboard layout Mode Switch and Mode KeysKey names 11 M Displays Machine state symbolsDrawer Lock Key Operator display Customer display Pop-up type Be careful with the paper cutter, so as not to cut yourself Getting Started Installing a paper roll When not using the take-up spool using as receipt paper When using the take-up spool using as journal paperDate Time Tax Starting sales entries Things to do before you start sales entries Things you can do for sales entriesThings to do after you close your store Basic Sales Entry Example Basic Sales Entry1500 5000 Power Save Mode Error WarningError escape function Clerk assignment Item Entries Single item entries Department entriesPLU/subdepartment entries Multiplication entries Repeat entries Split pricing entries Single item cash sale Sics entry Displaying SubtotalsFinalization of Transaction Cash or check tendering Cash or check sale that does not require entry 300 +Charge credit sale Mixed-tender sale 725 515 Ts t Us t 800 50 tTax Calculation Automatic tax Manual tax Tax status shift 25 TUp 400 U1345 T 1050 TU Discount and premium entries using the discount key Optional Features140 570 10 % 800 + P5 % 100 575 +675 250 f+ Applying preset conversion rate Auxiliary Payment Treatment Currency conversionApplying manual conversion rate No sale exchange Received-on Account and Paid-out EntriesAutomatic Sequence Key akey Entries 12345 s 4800 r Correction 600 328Correction of the Last Entry direct void 1310 1755 + Subtotal Void Prior to Programming Procedure for programmingBasic Function Programming Date and Time Programming Time Tax programming using a tax rateTax Programming for Automatic Tax Calculation Function 1430 s 12 s Tax table applicable to the add-on taxSample tax table 111 100 @ 11 @First figure Limitations to the entry of minimum breakpoints Sample tax table Example 8% Quantity for doughnut tax exempt for Canadian tax systemModification of the left tax table 19 @ Auxiliary Function Programming Department ProgrammingDepartment status PLU Price Look-Up and Subdepartment Programming Preset unit price00011173 @ 1000 125 # Unit price and associated department assignmentPLU/subdepartment selection Miscellaneous Key Programming Rate for %, &10 P 25 % 9275 Amount for 200Percent rate limitation for % Function parameters for %, & 00011006 @ Function parameters for00 @ +/- sign Function parameters for C, c and a when using as CA key Entry digit limit for r, Rand t018 @ Hijk N01 Using character keys on the keyboardText Programming Entering character codes with numeric keys on the keyboard Alphanumeric character code table 231 S2 P S1 PDepartment text PLU text item label 46 @ Card s List of function texts Logo messages Clerk namesDavid s Logo print format 6 types Advanced Programming SSS sAS1 @ Consecutive numbers S2 @Electronic Journal EJ Programming EJ memory type Action when EJ memory area is full PGM mode operation records typeFunction parameters for EJ S68 @ 00100002 sA Various Function Selection Programming S5 @Function selection for miscellaneous keys 00000100 sA Receipt print format Print formatFunction selection for tax Printing style Compression printing Other programming GST Tax calculation system Power save mode Logo message print format10 @ 0060 sA 35 @ 30 sA RS-232C interface Training clerk specification for training mode Thermal printer densityLanguage selection Reading Stored Programs Auto key programming Automatic sequence keyKey sequence for reading stored program Auto 2 p100 + Programming report Sample printouts 1000 Training ModeProgramming report Printer density programming report Auto key programming report Summary of Reading X and Resetting Z Reports Reading X and Resetting Z of Sales Totals Sample report Daily Sales Totals Full sales report PLU sales report Clerk reportsHourly report Periodic Consolidation Full sales report Printing journal data on the way of a transaction EJ Report Reading and ResettingSample print Sample EJ report Incorrect receipt Cancellation receipt Override Entries250 Operator Maintenance Case of Power FailureCase of Printer Error How to set the paper roll Paper specificationReplacing the Batteries Replacing the Paper Roll Removing the paper roll Installing the paper roll Installing the journal paper roll Removing a Paper Jam Cleaning the Printer Print Head / Sensor / RollerRemoving the Till and the Drawer Opening the Drawer by Hand Error code table Before Calling for Service Specifications T I C E Sharp Plaza, Mahwah, New Jersey BE-SHARP