Sharp HT-DV50H Troubleshooting chart, References, DVD player, Symptom, Possible cause, General

Troubleshooting chart

HT-DV40H HT-DV50H

Many potential problems can be resolved by the owner without calling a service technician.

If something is wrong with this product, check the following before calling your authorised SHARP dealer or service centre.

General

Symptom	Possible cause
The power is not turned	Is the unit unplugged?
on.
No sound is heard.	Is the volume level set to “0”?
	Are the headphones connected?
	Are the speaker wires
	disconnected?
The sounds from	Are the speaker wires connected
speakers are not well	to the wrong channels?
balanced.
Noise is heard during	Move the unit away from any
playback.	computers or mobile phones.
When a button is pressed,	Set the unit to the power stand-by
the unit does not respond.	mode and then turn it back on.
	If the unit still malfunctions,
	disconnect the unit from the
	mains for 30 seconds, then
	reconnect.
Interference or noise	Is the unit placed near TV with
occurs on the TV image.	internal aerial? Use an external
	aerial.
The display on the unit is	Is the display in the dimmer
dark.	mode?
No images are displayed.	Is the TV turned on?
	Is the TV input switched on?

DVD player

Symptom	Possible cause
Even though a disc is	Is the disc loaded upside down?
loaded, “No Disc” is	Is the disc very dirty?
displayed.
	Does the disc satisfy the standards?
	Is the unit located near excessive
	vibrations?
Playback sounds are	Is condensation formed inside the
skipped.	unit?
The control buttons	Is the disc very dirty?
do not function.	Does the disc satisfy the standards?
Music or video
	Is the unit located near excessive
playback is
interrupted.	vibrations?
	Is condensation formed inside the
	unit?
Pictures and sound	Is the disc very dirty?
are skipped.	Is the unit located near excessive
	vibrations?
	Is condensation formed inside the
	unit?
The unit does not	Is a disc other than a DVD (region
operate even if the	number at the back of the unit), audio
power is on.	CD, CD-R or CD-RW loaded?
Images cannot be	Are the video and audio cables
played back. (Sound	connected improperly?
is not heard.)	Is a disc other than a DVD (region
	number 2 or ALL), audio CD, CD-R or
	CD-RW loaded?
	Is the disc very dirty?
	Is the disc loaded upside down?
	Is the optical pick up dirty?
	Is the TV input set to video (VIDEO 1,
	VIDEO 2, etc.)?
	Is the unit turned on?

References

63