Troubleshooting
Before calling for repair services, make sure following checks for possible remedies to the encountered symptoms.
Problem | Check item | Page |
There is no picture or sound.
•Is the power cord disconnected?
•Is the main power switch set to “OFF (O)”?
•Is the monitor in standby mode (the power LED illuminating in orange)?
•Make sure correct input mode is selected.
•If any external equipment is connected, make sure the equipment is operating (playing back).
17
21
21
8, 22
–
Remote control does not work.
• Are the batteries inserted with polarity ( 
, ) aligned?
•Are the batteries worn out?
•Point the remote control unit toward the monitor’s remote control sensor.
•Is the menu display hidden or are settings locked?
11
11
11
26
Sound from left and right speakers is reversed.
Sound is heard from only one side.
•Are audio cables connected properly?
•Make sure audio cables for external speakers are connected properly: left and right cables may be reversed or one of the two cables may not be connected.
12 to 16
16
There is a picture but no sound.
•Is the sound muted?
•Make sure the volume is not set to minimum.
•Is the PC audio cable (commercially available) connected?
•The COMPONENT and VIDEO input terminals are for video only. When these terminals are used, make sure their audio cables are also connected.
•Is the audio signal input properly to the audio input terminal corresponding to the selected video input terminal?
22
22
12, 13
14, 15
8,12 to 15
• Check “COLORS” and “TINT” adjustments. | 28, 29 |
Faint color or bad hue. • Make sure the connection sequence is correct. | 12 to 15 |
| • The signal may be incompatible. | |
| 1080p signals in component are not supported. | |
Unstable video | • Is this your first attempt at using the PC analog | |
RGB input terminal to display a PC screen? Or, | ||
| ||
| did you change the setting of the PC connected | |
| to the PC analog RGB input terminal? |
56
35
E52