Troubleshooting Guide
If a fault occurs, run through the table below before taking your unit for repair.
If the fault persists, attempt to solve it by switching the unit off and on again. If this fails to resolve the situation, consult your dealer. Under no circumstances should you repair the unit yourself as this could invalidate the warranty!
PROBLEM | POSSIBLE CAUSE | REMEDY |
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No power | • The AC input cord is disconnected. | • Connect cord securely. |
| • Poor connection at AC wall outlet or the | • Check the outlet using a lamp or another |
| outlet is dead or off. | appliance. |
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No sound | • The speaker wires are disconnected. | • Check the speaker connections. |
| • The master volume is adjusted too low. | • Adjust the master volume. |
| • The MUTE button is pressed to ON. | • Press the MUTE button to cancel the |
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| muting effect. |
| • The digital input is not selected. | • Select the digital input . |
| • Incorrect selection of input source. | • Select the desired input source correctly. |
| • Incorrect connections between the | • Make connections correctly. |
| components. |
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No sound from the rear | • Surround mode is switched off.(normal | • Select a surround mode. |
speakers | stereo mode) | • Adjust master volume and rear level. |
| • Master volume and rear level are too low. | |
| • Monaural source is used. | • Select a stereo or surround source. |
| • Rear speaker setting is “N”. | • Select the desired rear speaker setting. |
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No sound from the (front) | • TruSurround, normal stereo mode, etc is | • Select the desired surround mode. |
center speaker | selected. | • Select the desired (front) center speaker |
| • (Front) center speaker setting is “N”. | |
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| setting. |
| • Master volume and center level are too low. | • Adjust master volume and center level. |
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Stations cannot be received | • No antenna is connected. | • Connect an antenna. |
| • The desired station frequency is not tuned in. | • Tune in the desired station frequency. |
| • Antenna is in wrong position. | • Move antenna and retry tuning. |
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Preset stations cannot be | • An incorrect station frequency has been | • Memorize the correct station frequency. |
received | memorized. | • Memorize the stations again. |
| • The memorized stations are cleared. | |
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Poor FM reception | • No antenna is connected. | • Connect an antenna. |
| • The antenna is not positioned for the best | • Change the position of the antenna. |
| reception. |
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Continuous hissing noise during | • Weak signals. | • Change the position of the antenna. |
FM reception, especially when |
| • Install an outdoor FM antenna. |
a stereo broadcast is received. |
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Continuous or intermittent | • Noise is caused by motors, fluorescent | • Keep the receiver away from noise sources. |
hissing noise during AM | lamps or lightning, etc. | • Install an outdoor AM antenna. |
reception, especially at night. |
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Remote control unit does not | • Batteries are not loaded or exhausted. | • Replace the batteries. |
operate. | • The remote sensor is obstructed. | • Remove the obstacle. |
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Other Sherwood components | • DIGI LINK connections are not made | • Make proper DIGI LINK connections. |
do not react to remote control | properly. |
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commands. |
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A video label cannot be | • Malfunction due to external influences such | • Clear it using “To clear a video label”. |
displayed. | as static electricity, etc. | (Refer to “Correcting or clearing a video |
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| label” on page 30) |
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OSD function is not available. | • Video connections between this unit and the | • Make proper video connections. |
| monitor TV are not made correctly. |
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ENGLISH
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