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left page (65) of CF62 Leopard TMO SUG us, A31008-H6050-A40-1-4A19 (02.06.2004, 16:09)

 

 

Questions & Answers

65

 

 

 

 

 

Problem

Possible causes

Possible solution

 

 

Capacity prob-

Phone memory full.

Delete files in the relevant areas.

 

 

lems with, for

 

 

 

 

example, Games

 

 

 

 

&More, ringtones, pictures, SMS archive.

No WAP access,

Profile not activated, profile

Activate (page 44), set (page 44) WAP profile or set

downloading not

settings wrong/incomplete.

HTTP profile (page 50). If necessary, ask your service

possible.

 

provider.

Text message

Service provider does not sup-

Contact your service provider.

cannot be sent.

port this service.

 

 

Phone number for service cen-

Set service center (page 42).

 

ter not set or incorrect.

 

 

SIM card contract does not

Contact your service provider.

 

support this service.

 

 

Service center too busy.

Repeat message.

 

Recipient does not have a

Check.

 

compatible phone.

 

EMS pictures &

Destination phone does not

 

sounds are not dis-

support the EMS standard.

 

played on the des-

 

 

tination phone.

 

 

No Internet access

Incorrect WAP profile set, or

Check settings or contact your service provider.

possible.

wrong or incomplete settings.

 

PIN error/

Three wrong entries.

Enter the PUK (MASTER PIN) supplied with the SIM

PIN2 error.

 

card according to the instructions. If the PUK (MAS-

 

 

TER PIN) has been lost, please contact your service

 

 

provider.

Phone code error.

Three wrong entries.

Contact Siemens Service (page 67).

Service provider

No authorization for this ser-

Contact your service provider.

Code error.

vice.

 

Too few/too many

Functions may have been

Check with your service provider.

menu entries.

added or deleted by the service

 

 

provider via the SIM card.

 

No fax possible.

Wrong settings in the PC.

Check settings (page 51).

 

No authorization for this

Contact your service provider.

 

service.

 

VAR Language: en; VAR issue date: 040413

Page 65
Image 65
Siemens Mobile operating instructions Problem Possible causes Possible solution