© Siemens AG 2003, M:\Mobil\R65\CF62_TMO\en\sug\A65_faq.fm
left page (65) of CF62 Leopard TMO SUG us,
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| Questions & Answers | 65 | |
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Problem | Possible causes | Possible solution |
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Capacity prob- | Phone memory full. | Delete files in the relevant areas. |
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lems with, for |
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example, Games |
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&More, ringtones, pictures, SMS archive.
No WAP access, | Profile not activated, profile | Activate (page 44), set (page 44) WAP profile or set |
downloading not | settings wrong/incomplete. | HTTP profile (page 50). If necessary, ask your service |
possible. |
| provider. |
Text message | Service provider does not sup- | Contact your service provider. |
cannot be sent. | port this service. |
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| Phone number for service cen- | Set service center (page 42). |
| ter not set or incorrect. |
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| SIM card contract does not | Contact your service provider. |
| support this service. |
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| Service center too busy. | Repeat message. |
| Recipient does not have a | Check. |
| compatible phone. |
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EMS pictures & | Destination phone does not |
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sounds are not dis- | support the EMS standard. |
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played on the des- |
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tination phone. |
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No Internet access | Incorrect WAP profile set, or | Check settings or contact your service provider. |
possible. | wrong or incomplete settings. |
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PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the SIM |
PIN2 error. |
| card according to the instructions. If the PUK (MAS- |
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| TER PIN) has been lost, please contact your service |
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| provider. |
Phone code error. | Three wrong entries. | Contact Siemens Service (page 67). |
Service provider | No authorization for this ser- | Contact your service provider. |
Code error. | vice. |
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Too few/too many | Functions may have been | Check with your service provider. |
menu entries. | added or deleted by the service |
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| provider via the SIM card. |
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No fax possible. | Wrong settings in the PC. | Check settings (page 51). |
| No authorization for this | Contact your service provider. |
| service. |
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