left page (64) of CF62 Leopard TMO SUG us, A31008-H6050-A40-1-4A19 (02.06.2004, 16:09)

VAR Language: en; VAR issue date: 040413

64

Questions & Answers

 

 

 

 

 

 

Problem

Possible causes

Possible solution

SIM error.

SIM card not inserted correctly. Check that the SIM card is inserted correctly

 

 

(page 15).

 

Dirty SIM card contacts.

Clean SIM card with a dry cloth.

 

SIM card with wrong voltage.

Use 3V SIM cards only.

 

SIM card damaged

Carry out a visual check. Change SIM card at service

 

(e.g. broken).

provider.

No network

Signal weak.

Move higher, to a window or an open space.

connection.

Outside GSM range.

Check service provider's coverage area.

 

 

Invalid SIM card.

Notify the service provider.

 

New network not authorized.

Try manual selection or select a different network

 

 

(page 53).

 

Network call barring is set.

Check network barrings (page 52).

 

Network overloaded.

Try again later.

Phone loses

Signal too weak.

Reconnection to another service provider is automatic

network.

 

(page 53). Switching phone off and on again can

 

 

speed this up.

Calls not possible.

Second line set.

Set first line (page 53).

 

New SIM card inserted.

Check for new barrings.

 

Charge limit reached.

Reset limit with PIN 2.

 

Credit used up.

Load credit.

Certain uses of

Call restrictions are in place.

Barrings can be set by service provider.

phone not

 

Check barrings (page 52).

possible.

 

 

Impossible to

Phonebook is full.

Delete entries in Phonebook or transfer to Address-

make entries in

 

book (page 32).

Phonebook.

 

 

Voice messaging

Call forwarding to mailbox not

Set call forwarding to mailbox (page 48).

not functioning.

set.

 

SMS (text mes-

SMS memory is full.

To free up capacity, delete or file (page 39) messages

sage) Tflashing.

 

(SMS).

Function cannot

Not supported by service pro-

Contact your service provider.

be set.

vider or registration required.

 

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