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Siemens AG 2003, M:\Mobil\R65\CF62_TMO\en\sug\A65_faq.fm
63Questions & Answers
VAR Language: en; VAR issue date: 040413
left page (63) of CF62 Leopard TMO SUG us, A31008-H6050-A40-1-4A19 (02.06.2004, 16:09)
Questions & Answers

If you have any questions on the use of your phone, you can contact us at

www.siemens-mobile.com/customercare around the clock. As further help we have listed

some frequently asked questions and answers below.

Problem Possible causes Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least two seconds.
Battery empty. Charge battery. Check charging indicator in the
display.
Battery contacts dirty. Clean contacts.
See also below under
"Charging error".
Too little standby
time.
Frequent use of organizer and
games.
Limit use if necessary.
Fast search activated. Deactivate fast search (page53).
Display illumination on. Switch off display illumination (page47).
Unintentional keystrokes
(illumination!).
Close clamshell (page13).
Charging error
(charge icon not
displayed).
Battery totally discharged. 1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
41°F to +140 °F.
Make sure the ambient temperature is right, wait a
while, then recharge.
Contact problem. Check power supply and connection to the phone.
Check battery contacts and phone connection socket,
clean them if necessary, then insert battery again.
No mains voltage. Use different mains power socket, check mains
voltage.
Wrong charger. Use only Siemens original accessories.
Battery faulty. Replace battery.