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Questions & Answers

63

Questions & Answers

If you have any questions on the use of your phone, you can contact us at www.siemens-mobile.com/customercarearound the clock. As further help we have listed some frequently asked questions and answers below.

Problem

Possible causes

Possible solution

Phone cannot be

On/Off key not pressed long

Press On/Off key for at least two seconds.

switched on.

enough.

 

 

Battery empty.

Charge battery. Check charging indicator in the

 

 

display.

 

Battery contacts dirty.

Clean contacts.

 

See also below under

 

 

"Charging error".

 

Too little standby

Frequent use of organizer and

Limit use if necessary.

time.

games.

 

 

Fast search activated.

Deactivate fast search (page 53).

 

Display illumination on.

Switch off display illumination (page 47).

 

Unintentional keystrokes

Close clamshell (page 13).

 

(illumination!).

 

Charging error

Battery totally discharged.

1) Plug in charger cable, battery is on charge.

(charge icon not

 

2) Charge icon appears after approx. 2 hours.

displayed).

 

3) Charge battery.

 

Temperature out of range:

Make sure the ambient temperature is right, wait a

 

41 °F to +140 °F.

while, then recharge.

 

Contact problem.

Check power supply and connection to the phone.

 

 

Check battery contacts and phone connection socket,

 

 

clean them if necessary, then insert battery again.

 

No mains voltage.

Use different mains power socket, check mains

 

 

voltage.

 

Wrong charger.

Use only Siemens original accessories.

 

Battery faulty.

Replace battery.

VAR Language: en; VAR issue date: 040413

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Siemens Mobile operating instructions Questions & Answers, Problem Possible causes Possible solution