Siemens S45i manual 90Troubleshooting, Problem Possible causes Possible solutions

90Troubleshooting

Should you have any questions when using the phone, we are available 24 hours a day at www.my-siemens.com/customercare. We have also printed some of our frequently asked questions.

Problem	Possible causes	Possible solutions
Phone cannot be	On/Off key not pressed long	SPress On/Off key for at least two seconds.
switched on.	enough.
	Flat battery.	Charge battery. Check charging indicator in the display.
	Battery contacts dirty.	Clean contacts.
	See also below under: “ charging
	error ”
Standby time too	Frequent use of the organiser	Restrict use if necessary.
short.	and games.
	Speed search active.	Deactivate speed search (p. 75).
	Display illumination on.	Switch off display illumination (p. 74).
	Unintentional keystrokes	Activate key lock (p. 75).
	(illumination!).
	Data cable or MP3-Player	Release connection as soon as external devices are no
	plugged in.	longer in use.
Charging fault	Battery totally discharged.	1) Plug in charger cable.
(charge icon not		2) Wait up to 2 hours until the charge icon is displayed.
displayed).		3) Charge battery as usual.
	Temperature out of range:	Make sure the ambient temperature is right, wait a
	-0 °C to +40 °C.	while, then recharge.
	Contact problem.	Check power supply and connection to the phone.
		Check battery contacts and device interface, clean
		them if necessary, then insert battery again.
	No mains voltage.	Plug in to a different socket or check voltage.
	Wrong charger.	Only use original Siemens accessories.
	Battery faulty.	Replace battery.
SIM error.	SIM card not correctly inserted.	Make sure that the SIM card is correctly inserted (p. 7).
	SIM card contacts dirty.	Clean the SIM card with a dry cloth.
	SIM card with wrong voltage.	Use 3 V SIM cards only.
	SIM card damaged (e.g. broken). Inspect the damage.
		Return the SIM card to service provider.