Troubleshooting91
Problem | Possible causes | Possible solutions |
No connection to | Signal weak. | Move higher, to a window or open space. |
network. | Outside GSM range. | Check service provider coverage map. |
| SIM card not valid. | Reclaim at the service provider. |
| New network not authorised. Try manual selection or select a different network | |
|
| (p. 78). |
| Network barring is set. | Check barrings (p. 79). |
| Network overloaded. | Try again later. |
Phone loses | Signal too weak. | Reconnection to another service provider is automatic |
network. |
| (p. 79). Switching the phone off and on again may |
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| speed this up. |
Communication dif- | Ambient noise level too high. Use Car Kit (Car Solutions, p. 96) | |
ficult in car with |
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handsfree function. |
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Calls not possible. | Dialling error. | New network not authorised (p. 78). |
| 2nd line set. | Set 1st line = (p. 78). |
| New SIM card inserted. | Check for new restrictions. |
| Charge limit reached. | Reset limit with PIN 2 (p. 76). |
| Credit used up. | Load credit. |
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Certain uses of the | Call restrictions are set. | Barrings may be set by your service provider. Check |
phone not possible. |
| barrings (p. 77). |
| The phone number has more | Check phone number. |
| than 20 digits. |
|
Entries cannot be | Addressbook/Phonebook is | Delete Addressbook/Phonebook entries (p. 21). |
made in Address- | full. |
|
book/Phonebook. |
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Voice mail does not | Call divert to the mailbox not | Set call divert to the mailbox (p. 51). |
work. | set. |
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SMS (text message) | SMS memory full. | Delete messages (SMS) to make room (p. 29). |
І flashes. |
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Function cannot be | Not supported by service pro- | Contact your service provider. |
set. | vider or registration required. |
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Charge counter | Charge pulse not transmitted. Contact your service provider. | |
does not work. |
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