92

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible causes

Possible solutions

 

 

Message cannot be

Some service providers do not support

Check with yours service provider.

 

 

sent.

this service.

 

 

 

 

Phone number of the service centre is

Set service centre (p. 33).

 

 

 

not set or is wrong.

 

 

 

 

SIM card contract does not support this

Contact your service provider.

 

 

 

service.

 

 

 

 

Service centre overloaded.

Repeat message.

 

 

 

SMS transmission via GPRS activated

Deactivate SMS transmission via GPRS

 

 

 

but network does not support this func-

(p. 33).

 

 

 

tion.

 

 

 

PIN error.

Three wrong entries.

Enter the MASTER PIN (PUK) provided with

 

 

 

 

the SIM according to the instructions. If

 

 

 

 

MASTER PIN or PIN has been lost, contact

 

 

 

 

your service provider.

 

 

Phone code error.

Three wrong entries.

Contact Siemens Service (p. 93).

 

 

Service provider code

No authorisation for this service.

Contact your service provider.

 

 

error.

 

 

 

 

Too few/too many

Functions may have been added or re-

Check with your service provider.

 

 

menu entries.

moved by your service provider via the

 

 

 

 

SIM card.

 

 

 

No fax possible.

Incorrect settings in the PC.

Check settings (p. 87).

 

 

 

No authorisation for this service.

Contact your service provider.

 

 

 

Wrong infrared driver in the PC.

Install latest infrared driver.

 

 

Damage

 

 

 

 

Severe shock.

Remove battery and SIM and insert them again. Do not dismantle the phone.

 

Phone exposed to moi- Remove battery and SIM card. Dry immediately with cloth; do not heat. Dry connec-

sture.tor contacts thoroughly. Stand unit upright in an air current. Do not dismantle the phone.

Reset all settings to the factory default: * # 9 9 9 9 # A

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Siemens S45i manual Troubleshooting, Damage, Reset all settings to the factory default * # 9 9 9 9 # a