Sierra Wireless 595U instruction

Section 1A

Introducing the Sprint Mobile Broadband

USB Modem

In This Section

♦Your Sprint Mobile Broadband USB Modem

♦CDMA Networks

♦One Touch Activation

♦Package Contents

♦Care and Maintenance

♦About This Guide

This section introduces the basic features and functions of your Sprint Mobile Broadband USB modem, what is included with your USB modem, and how to use this guide to get you started.

Section 1A: Introducing the Sprint Mobile Broadband USB Modem

3

Image 11

Sierra Wireless 595U manual Introducing the Sprint Mobile Broadband USB Modem

Contents

Sprint Mobile Broadband USB Modem Table of Contents 3D. Tools 3C. Changing Sprint Connection Manager Settings3B. Menu Options Why won’t my laptop go into hibernation mode when using my 3E. Frequently Asked Questions Windows 119 3F. Troubleshooting Tips Windows117 Glossary and Index 7A. Glossary 7B. Index 5B. Regulatory Information6B. Terms and Conditions Welcome to Sprint Tip Introduction Basics of Your USB Modem Page Introducing the Sprint Mobile Broadband USB Modem Introducing the Sprint Mobile Broadband USB Modem Cdma Networks Your Sprint Mobile Broadband USB Modem One Touch Activation Care and Maintenance Package Contents About This Guide Getting Started System Requirements USB Modem Software Getting Started With Your USB Modem Getting Started With Your USB Modem Getting StartedSystem Requirements If you are running Windows 2000 with Internet Explorer High Encryption Requirements Windows If you are running Windows 2000 with Netscape Communicator USB Modem Software Getting Help Getting Help Contacting Sprint Customer ServiceTroubleshooting Visiting the Sprint Web SitePage Installing the USB Modem on a Windows Computer Page Getting Started Installing the Software on a Windows ComputerInstalling the Software on a Windows Computer To install the software on your computer Insertion of the rechargeable battery into the USB modem Installing the Software on a Windows Computer Installing the Software on a Windows Computer Inserting and Removing the USB Modem Inserting and Removing the USB ModemInserting the USB Modem Removing the USB Modem To remove the USB modem Inserting the USB ModemRemoving the USB Modem Setting Up Service Windows Setting Up Service Windows To unlock your USB modem Activating and Using Sprint ServicePreactivated USB Modem Non-preactivated USB Modem Activation Wizard Non-preactivated USB Modem One Touch Activation Once the Activation Wizard is running If the Activation Wizard has not started automatically Data Provisioning Iota Page Using the USB Modem on a Windows Computer Page Your USB Modem The Basics To start Sprint Connection Manager Sprint Connection ManagerStarting Sprint Connection Manager Sprint Connection Manager Window Starting Sprint Connection Manager Automatically Mobile Broadband Window Information GPS Receiver WindowShow Start/end Hide Details Location Hepe Window, select Enable Location Services Common items No device Connection States Mobile Broadband Window Disconnected Searching for serviceConnecting Initializing Device locked Device powered offConnected to Ndis Acquired GPS Status GPS Receiver WindowValidating Searching System Tray Connection States Attaching an External Antenna Sprint Location ServicesDetermining the Type of Coverage To use Sprint Location Services Select Menu Power Off Modem Your USB Modem The Basics Powering the USB Modem On and Off Expanding Sprint Connection Manager Select Menu Power On ModemControlling the Sprint Connection Manager Window Mobile Broadband Window GPS Receiver Window Exiting Sprint Connection Manager To restore Sprint Connection Manager when it is minimizedMinimizing Sprint Connection Manager Restoring Sprint Connection Manager To launch a connection Launching a Sprint Power Vision or Sprint Vision Connection Roam Guard To specify which application to automatically launch To turn on the Roam Guard featureTo permanently turn off the Roam Guard feature Auto-launch upon Network Connection Viewing the Amount of Data Transferred To end a connection Ending a ConnectionOnline Help Initial Lock Code Displaying Your Phone NumberSecurity To lock the USB modem immediately When the USB Modem Is LockedLocking the USB Modem To unlock the USB modem Locking upon Sprint Connection Manager StartupUnlocking the USB Modem To change the lock code Accessing LinksChanging the Lock Code Uninstalling the Sprint Connection Manager Software Sprint Connection Manager Menu System Tray Menu Menu Options Sprint Connection Manager Menu Menu Item Description Alert Log DiagnosticsUpdates Settings System Tray Menu Changing Sprint Connection Manager Settings Changing Sprint Connection Manager Settings Settings Window General Settings Windows Windows starts Starts Software updatesPer month Check Now Check for software updates immediately Have Sprint Connection Manager start automatically when Sprint Mobile Broadband Settings To select Enable Network Adapter NDIS, ensure that GO When readyTo select GO automatically when ready, ensure that Enable Enable Roam Only Menu Item Description Network1XOnly Sprint Sprint Location Services Settings Some mapping and search services may have data that is Every time you use NMEA. For more information, see What isConsent NMEA? on page 90 and When do I need to use NMEA? on Specify which mapping and search service for example Click Test GPS Tools To export the entries to a text file Viewing the Connection HistoryTo view the Connection History To sort the entries To delete one or more entries Viewing AlertsTo copy one or more entries To delete all entries Select Device Info & Diagnostics Tools Running DiagnosticsTo access the Device Info & Diagnostics window Tools To display system information To update the softwareUpdating the Software Displaying System Information To display this window About Sprint Mobile Broadband Frequently Asked Questions Windows Frequently Asked Questions Windows How fast is the connection with Sprint Connection Manager? What is Sprint Connection Manager?If the connection is always on, am I always being billed? Can I connect to a dial-up account like AOL or EarthLink? What is LBS? Where do I find the enhanced Local Search feature? What is GPS?What is enhanced Local Search? How do I get the enhanced Local Search feature? What is GPS Control Plane? How do I use the enhanced Local Search feature?Where can I use GPS? What is GPS User Plane? Do I need a GPS subscription to use GPS? How do I enable/disable GPS?Will GPS work when Privacy is set to ON? Can I use Sprint Location Services if I have enabled NDIS? What is GPS Basic? Location-Based Services limitationsWhat GPS mode options are supported? What is a GPS application? What is GPS Premium?What is the difference between GPS Basic and GPS Premium? When do I need to use NMEA? What is NMEA? To stop Nmea output, you have several options How do I configure my Nmea port?How do I start and stop NMEA? To start Nmea output Troubleshooting Tips Windows Troubleshooting Tips Windows Problems, Causes, and Solutions GO Button Is Unavailable Searching for Service PWR LED Goes Off and On, and Then Stays Red Cannot Connect to the Network Troubleshooting Tips Windows Unable to Prepare Data Services Could Not Prepare Data ServicesPage Installing and Using the USB Modem on a Mac 100 Installing and Using the Software on a Mac Computer 101 Installing and Using the Software on a Mac Computer Finder, choose Go Applications System Preferences Double-clickSoftware Update Click Check Now Installing and Using the Software on a Mac Computer 103 Installing the Software on a MacTo install the Watcher Lite software on your Mac computer Click Continue Click Restart Installing the DriversTo install the drivers on your Mac computer Installing and Using the Software on a Mac Computer 105 106 USB Modem Activation and Provisioning Window Activation AssistantText/window Description/next action Displayed Device Not Activated To activate your USB modem and account Installing and Using the Software on a Mac Computer 109 To end your network connection Connecting to the Sprint NetworkIcons and Text in Watcher Lite To connect to the Sprint network To use your USB modem, you must activate it Installing and Using the Software on a Mac Computer 111Menu Options Connect To remove the USB modem from your Mac Sprint Service Areas Manage Your Account OnlineRemoving Your USB Modem Connect Button Is Unavailable Troubleshooting Tips MacInstalling and Using the Software on a Mac Computer 113 Frequently Asked Questions Can I connect to a dial-up account like AOL or EarthLink? Installing and Using the Software on a Mac Computer 115How fast is the connection with Sprint Connection Manager? 116 Technical Specifications Regulatory Information 118 Technical Specifications 119 Technical Specifications State Indicates Data LED Operation Radio Frequency and Electrical Specifications Software Specifications Mechanical Specifications Environmental Specifications Regulatory Information Regulatory Information 125 Regulatory Notices 126 Regulatory Information 127 Patents Copyright Trademarks Regulatory Information 129 Additional Information and UpdatesLimitation of Liability 130 Safety Information Terms & Conditions 132 Safety and Notices 133 Safety and NoticesImportant Notice Safety and Hazards Important Notice Safety and Hazards Terms and Conditions 135 Terms and Conditions Subscriber Agreement Services Covered By These Ts&Cs & Additional TermsBasic Definitions Term Commitments & Early Termination Fees When You Accept The AgreementWhen You Don’t Have To Pay An Early Termination Fee Our Policies Our Right To Change The Agreement & Your Related Rights Our Right To Suspend Or Terminate ServicesYour Right To Terminate Services Terms and Conditions 139 Credit Checks & Credit InformationAccount Spending Limits ASL Deposits & Returning Deposits Porting/Transferring Phone Numbers Restrictions On Using ServicesCoverage Where Your Device Will Work Your Device, Number & E-mail Address Caller ID Terms and Conditions 141 About Data Services & ContentRoaming How We Calculate Your Charges For Billing Purposes Specific Terms & Restrictions On Using Data ServicesAccount & Service Charges Pro-rating Unused Minutes Activation & Miscellaneous Charges Terms and Conditions 143 Surcharges Your BillYour Payments Late Fees Taxes & Government Fees Terms and Conditions 145 Protecting Our Network & ServicesDisputing Charges You Must Still Pay Undisputed Charges Your Privacy If Your Device Is Lost or Stolen Location Based ServicesOr Other Emergency Calls Terms and Conditions 147 You Agree We Are Not Responsible For Certain ProblemsDisclaimer of Warranties You Agree Our Liability Is Limited No Consequential Damages Dispute Resolution Terms and Conditions 149 Exceptions To Our Agreement To Arbitrate Disputes Providing Notice To Each Other Under The Agreement No Class ActionsNo Trial By Jury Indemnification Terms and Conditions 151 152 Glossary and Index 154 Glossary 155 Glossary Dormant Horizontal Estimated Position Error-Relates to GPS accuracy Glossary 157 LED VPN Index 159 Index Battery Disk space required Index 161 162 Index GPS Basic Windows only Index 163 164 Index Minus sign in Sprint Connection Manager Index 165 166 Index Index 167 StoppedworkingafterWindowsupgrade 168 Index Index 169 170 Index