Sierra Wireless 595U manual Activating and Using Sprint Service, Preactivated USB Modem

Activating and Using Sprint Service

Before using your USB modem, you must have a Sprint wireless network account set up. The process of setting up an account is called activation.

When the USB modem is inserted and Sprint Connection Manager is started, it will detect whether the USB modem has been configured with an account (“preactivated”). If it has not, the “One Touch Activation” window or the Activation Wizard starts automatically.

Preactivated USB Modem

If you received your USB modem in the mail or purchased it at a Sprint Store, it probably has already been activated.

To prevent unauthorized use, preactivated USB modems may have been set with a security lock. If so, Sprint Connection Manager displays the message “Device locked.”

To unlock your USB modem:

1.Click the icon. (If is not visible, in the Mobile Broadband window click to expand Sprint Connection Manager.)

2.In the Enter User Lock Code window, enter your four-digit lock code, and click OK. For security purposes, the code is not visible as you type.

Tip:

If you can’t recall your lock code, try using the last four digits of your USB modem’s phone number (MDN). If this doesn’t work, call Sprint Customer Service at 1-888-788-4727 (business use) or 1-888-715-4588 (personal use).

After unlocking your preactivated USB modem, it is ready for use. See “Using the USB Modem on a Windows Computer” on page 29.

24 Section 2C: Setting Up Service (Windows)