Simer Pumps 3989 owner manual Performance / Troubleshooting, Troubleshooting Chart

Performance / Troubleshooting

7

PERFORMANCE

GPH AT TOTAL FEET OF LIFT (See Figure 12)

No flow

Model

5 ft.

10 ft.

15 ft.

20 ft.

at height

shown

CAPACITY GALLONS/HOUR

below

3989

4,700

4,100

3,500

2,820

29’

ELECTRICAL & SWITCH SPECIFICATIONS

Individual

*Switch Setting

Motor

Branch

in inches

Motor

Full Load

Circuit

Water Level For:

Model

HP

Amps

Req.(Amps)

On

Off

3989

3/4

7.7

15

8-1/2"

4"

TROUBLESHOOTING CHART

Risk of electrical shock. Unplug the pump before touching it or servicing it.

SYMPTOM	PROBABLE CAUSE(S)	CORRECTIVE ACTION
Pump won’t start or run.	Pump is not plugged in.	Make sure the pump is plugged into a proper outlet.
	Blown fuse.	Replace the fuse with a fuse of proper size.
	Low line voltage.	Check the size of the wiring on the circuit feeding the pump
		and from the main switch on the property. If everything is OK,
		contact your power company or hydro authority.
	Defective motor.	Replace the pump.
	Defective float switch.	Replace the float switch.
	Clogged or jammed Impeller.	If the impeller won’t turn, unplug the pump, remove the lower
		pump body, and locate the source of the binding. Replace
		the impeller if necessary.
Pump starts and stops	Backflow of water from piping.	Install or replace the check valve.
too often.	Faulty switch.	Replace the switch.
Pump won’t shut off.	Defective switch.	Replace the switch, after first wiping and checking that switch
		is functional.
	Restricted discharge	Unplug the pump, remove it from the sump, and clean the
	(obstacle or ice in the piping).	pump and piping.
	Restricted intake screen.	Unplug the pump, remove it from the sump, and clean the
		intake screen and impeller.
Pump operates but	Low line voltage.	If the voltage is below 110 volts, check the size of the wiring
delivers little or no water.		from the main switch on the property. If OK, contact your
		power company or hydro authority.
	Debris caught in the impeller.	Remove the pump and clean out the impeller.
	Worn or defective parts or	Clean the impeller if it’s plugged; replace the impeller if
	plugged impeller.	necessary; otherwise replace the pump.
	Check valve installed without	Drill a 1/8" (3mm) dia. hole between the pump discharge and
	vent hole	the check valve (1-2" above the pump discharge and below
		the waterline).
	Restricted intake screen.	Remove the pump and clean out the intake screen.
	Check valve is installed either	Be sure the check valve is installed correctly (the flow arrow
	backward or upside down.	should point away from the pump).

For parts or assistance, call Simer Customer Service at 1-800-468-7867