SMC Networks SMC9432TX 54

TROUBLESHOOTING

A-6

Contents

10/100 Mbps Fast Ethernet PCI Network Cards User Guide Page Page Page Limited Warranty Page TABLE OF CONTENTS Installing the Network Card Network Cable Connection Installing and Configuring Network Drivers Testing the Network Card A Troubleshooting A-1 Cables B-1 Specifications COMPLIANCES FCC - Class B Industry Canada - Class B EN55022 (CISPR-22)- Class B EC Conformance Declaration Japan VCCI Class B Australia AS/NZS 3548 (1995) Class B CHAPTER INSTALLING THE NETWORK CARD Models Page LED Indicators Package Contents SuperDisk Contents System Requirements For your network card For EZStart Installing a Flash ROM Inserting the Network Card Page NETWORK CABLE CONNECTION Connection Guidelines Connecting a UTP Cable Connecting a Thin Coax Cable Page Page INSTALLING AND CONFIGURING NETWORK DRIVERS Windows 95/98 Installation Optional procedures to modify card settings and add network protocols Windows NT 4.0 Installation First-timeinstallation Secondary installation Page Windows 3.x Installation Windows for Workgroups v3.1 and Page Novell NetWare Installation NetWare Page Page Page Page Page Other Installations Latest Drivers Page TESTING THE NETWORK CARD Page Basic Adapter Test Two-NodeAdapter Test Setting Up a Responder Setting Up an Initiator Running the Test What to Look For Test Parameters Network Card Diagnostic Utility Page Page TROUBLESHOOTING PCI Compatibility Solutions for Common Problems Basic Troubleshooting EZStart Data Rate Full-DuplexOperation Cannot Connect to a File Server SMC Driver-RelatedError Messages Card Problems After Adding a Device to Computer Memory-ManagementUtilities EMM386 v4.48 or Earlier EMM386 and HIGHSCAN Option Page APPENDIX B CABLES Cable Specifications Twisted-PairCable and Pin Assignments 10BASE-T/100BASE-TXPin Assignments Page Page SPECIFICATIONS General Specifications SMC9432TX SMC9432BTX SMC9432TX/MP SMC9432FTX USING EZSTART EZS EZStart Navigational Keys Installing EZStart Windows 95/98, Windows NT, or OS/2 Installation Hard Disk Installation in a DOS Environment Installation in a Windows 3.x Environment Running EZStart In a DOS Environment In a Windows 3.x Environment Copying Driver Files Printing Installation Documents Index-1 Index-2 Index-3 Index-4