TROUBLESHOOTING

SMC Driver-Related Error Messages

Refer to the driver installation document on the SMC SuperDisk for your driver. This document describes driver-related error messages.

Card Problems After Adding a Device to Computer

Make sure the SMC network card and the new device have not been assigned identical addresses or interrupts. If necessary, reconfigure one of the devices.

Memory-Management UtilitiesEMM386 v4.48 or Earlier

If you use EMM386 v4.48 or earlier (provided with DOS v6.21 and earlier), upgrade to EMM386 v4.49 by obtaining DOS v6.22 or later, or change memory managers. Otherwise, incompatibilities in EMM386 may cause your computer to “hang” when a LAN driver tries to load.

To determine your DOS version, type “VER” and press Enter at the DOS prompt.

EMM386 and HIGHSCAN Option

An incompatibility exists when using the HIGHSCAN option with EMM386 and PCI network cards. This incompatibility may cause your computer to hang or reboot. To resolve it, do not use HIGHSCAN as an option parameter to EMM386 in the CONFIG.SYS file.

Also, note that selecting Memmaker's (DOS v6.21 or v6.22) Aggressive memory scanning option causes Memmaker to specify HIGHSCAN as an option parameter to EMM386. To resolve this problem, do not select the Aggressive memory scan option on Memmaker.

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