Others

Troubleshooting

1 Make sure the power supply cord and the power cord are correctly and firmly connected.

2 Find your problem in the checklist below, and take the indicated corrective action.

If the issue persists, contact your nearest Sony dealer.

When bringing the product in for repairs, be sure to bring in the entire system (the main unit, the sub units and wireless transceivers).

This product is a system product, and the entire system is needed to determine the location requiring repair.

If “PROTECT” appears on the display of the main unit

Set the POWER switch on the rear panel to “OFF” to turn off the unit, and then unplug the power supply cord. After checking that there is no indication on the display, reconnect the power supply cord and set the POWER switch to “ON” to turn on the unit. If the issue persists, contact your nearest Sony dealer.

If the STANDBY indicator on the sub unit flashes

Immediately unplug the power cord, and check if anything is blocking the ventilation holes on the rear panel of the unit.

After the STANDBY indicator stops flashing, reconnect the power cord, and turn on the unit. If the issue persists, contact your nearest Sony dealer.

GeneralThe remote does not function.

Remove any obstacles between the remote and the remote sensor, and position the main unit and the sub units away from fluorescent lights.

Point the remote at the remote sensor.Move the remote closer to the main unit or the sub units.

The remote control function of the sub unit is off. Turn on the remote control function (page 33).

Check whether you are using the remote for the main unit to operate the main unit and the remote for the sub unit to operate the sub unit.

The S-AIR indicators on the main unit and the sub units are turned off.

Check that the power supply cord and the power cord are connected securely and the main unit and the sub units are turned on.

Check that the supplied wireless transceivers are inserted securely to the main unit and the sub units (page 19).

Connecting the main unit and the sub units is not possible. (The S-AIR indicator on the main unit is turned off and/or the S-AIR indicator on the sub unit flashes.)

Check that the supplied wireless transceivers are inserted securely to the main unit and the sub units (page 19).

If you use another S-AIR main unit, place it more than 8 m away from the main unit.

Confirm the S-AIR IDs of the main unit and the sub units.

The main unit is paired with another S-AIR sub unit. Pair the main unit with the sub unit you are using.

34GB