Additional Information

Troubleshooting

If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

In the case of repair, all system components are required to be checked in order to locate a malfunction*.

*It may not be necessary to bring all components of the system for repair, depending on the nature of the malfunction. Consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the AC power cord is connected securely.

Picture

There is no picture.

,The video connecting cords are not connected securely.

,The video connecting cords are damaged.

,The system is not connected to the correct TV input jack (page 27).

,The video input on the TV is not set so that you can view pictures from the system.

,You have set “COMPONENT OUT” in “SCREEN SETUP” to “PROGRESSIVE” even though your TV cannot accept the signal in progressive format. In this case, set the

COMPONENT VIDEO OUTPUT/SCAN SELECT switch on the rear panel of the subwoofer to INTERLACE. Then set “COMPONENT OUT” to “INTERLACE” after you can see the TV screen correctly, and reset the COMPONENT VIDEO OUTPUT/ SCAN SELECT switch to SELECTABLE.

,Even if your TV is compatible with progressive format (480p) signals, the image may be affected when you set “COMPONENT OUT” to “PROGRESSIVE.” In this case, set “COMPONENT OUT” to “INTERLACE.”

,When “PROGRESSIVE” is selected in “SCREEN SETUP,” no signal is output from the MONITOR OUTPUT jacks.

Picture noise appears.

,The disc is dirty or flawed.

,If the picture output from your system goes through your VCR to get to your TV, the copy-protection signal applied to some DVD programs could affect picture quality. If you still experience problems even when you connect your system directly to your TV, try connecting your system to your TV’s S video input (page 27).

Even though you set the aspect ratio in “TV TYPE” of “SCREEN SETUP,” the picture does not fill the screen.

,The aspect ratio of the disc is fixed on your DVD.

The picture is black and white.

,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC color system.

Sound

There is no sound.

,Press MUTING on the remote if “MUTING” is displayed in the front panel display.

,The protective device on the system has been activated because of a short circuit. Turn off the system, eliminate the short-circuit problem and turn on the power again.

,The system is in pause mode or in Slow- motion Play mode. Press H to return to normal play mode.

,Fast forward or fast reverse is performed. Press H to return to normal play mode.

,Check the speaker settings (pages 30).

,Wired/Wireless setting of the rear speaker is not correct (page33).

,The power of the rear speaker is on when you use the speakers in the Wired setting.

,The wireless data output cord is not connected to the front speaker securely when you use the rear speakers in Wireless setting. The wireless data output cord is damaged.

74GB