Types of trouble and corrective action
Symptom | Cause and/or Corrective Actions |
While charging the battery pack, | • The battery charge is completed. |
POWER/CHG (Charge) lamp does | • The battery pack is not properly installed. |
not light. | c Install it properly. (page 15) |
You cannot charge the battery pack. | • The POWER switch is set to ON. |
| c Slide it to OFF (CHG) while pressing the green button. |
| (page 20) |
While charging the battery pack, the POWER/CHG (Charge) lamp flashes.
•The battery pack is not properly installed. c Install it properly. (page 15)
•Something is wrong with the battery pack.
cIf the symptom persists, disconnect the plug from the wall socket as soon as possible to cut off the power, and contact your Sony dealer or local authorised Sony service facility.
Characters on the viewfinder turn | • When using the mirror mode, characters turn over on the |
over. | viewfinder and on the TV monitor connected with the |
| AUDIO/VIDEO jack. This is not a malfunction. |
Image data cannot be transferred | • The USB cable was connected before installation of the |
using the USB connection. | USB driver was completed. |
| c Install the USB driver again. (page 97) |
The disc cannot be ejected. | • The battery pack or the AC adaptor are not installed/ |
| connected. |
| c Install/connect the power source correctly. |
| • The battery pack is exhausted. |
| c Install a charged battery pack. |
| • The disc cover OPEN switch was not operated correctly. |
| c Slide the disc cover OPEN switch, and after the Access/ |
| Open lamp lights in green, slide the switch again to |
| open the disc cover. (page 26) |
| • Moisture condensation has occurred. |
| c Turn off your camcorder and leave it for at least an hour |
| to acclimatise it. (page 130) |
| • The temperature of your camcorder is extremely high. |
| c Turn off your camcorder and leave it for a while in a |
| cool place. |
| • Finalising is interrupted by turning off your camcorder. |
| c Turn on your camcorder and eject the disc after |
| finalising is completed. |
An operating sound is heard from | • The sound is caused by the disc. This is not a malfunction. |
your camcorder periodically. |
|
A vibration is felt in your hand or a | • This is caused by the disc drive. This is not a malfunction. |
faint sound is heard during |
|
operation. |
|
Your camcorder gets hot during use | • This is not a malfunction. |
for a long period. |
|
The disc cannot be recorded | • The disc recorded on your camcorder may not be recorded |
additionally on other devices. | additionally on other devices. |
Troubleshooting