Self-diagnosis display

Your camcorder has a self-diagnosis display function.

This function displays the current condition of your camcorder as a 5-digit code (a combination of a letter and figures) in the viewfinder or on the LCD screen. If a 5-digit code is displayed, check the following code chart. The last two digits (indicated by ss) will differ depending on the state of your camcorder.

Viewfinder or LCD screen

C:21:00

Self-diagnosis display

 

• C:ss:ss

 

You can service your camcorder

 

yourself.

 

• E:ss:ss

 

Contact your Sony dealer.

 

 

Five-digit display

Cause and/or Corrective Actions

 

 

C:04:ss

• You are using a battery pack that is not an

 

“InfoLITHIUM” battery pack.

 

c Use an “InfoLITHIUM” battery pack (p. 12).

C:21:ss

• Moisture condensation has occurred.

 

c Remove the cassette and leave your camcorder for at

 

least 1 hour to acclimatize (p. 139).

C:22:ss

• The video heads are dirty.

 

c Clean the heads using the Sony DVM12CLD cleaning

 

cassette (not supplied) (p. 139).

C:31:ss

• A malfunction other than the above that you can service

C:32:ss

has occurred.

 

c Remove the cassette and insert it again, then operate

 

your camcorder.

 

c Disconnect the power cord of the AC adaptor or remove

 

the battery pack. After reconnecting the power source,

 

operate your camcorder.

E:61:ss

• A malfunction that you cannot service has occurred.

E:62:ss

c Contact your Sony dealer or local authorized Sony

 

service facility and inform them of the 5-digit code.

 

(example: E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.

Information Additional

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