— Troubleshooting —

Types of trouble and their solutions

Ifyourunintoanyproblemusingyourcamcorder,usethefollowingtableto troubleshoottheproblem.Iftheproblempersists,disconnectthepowersourceand contactyourSonydealerorlocalauthorizedSonyservicefacility.If“C: ss:ss” appearsonthescreen,theself-diagnosisdisplayfunctionhasworked.Seepage89.

In the recording mode
Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is set to OFF (CHARGE) or VCR.

 

c Set it to CAMERA. (p. 18)

 

• The tape has run out.

 

c Rewind the tape or insert a new one. (p. 17, 18)

 

• The write-protect tab is set to expose the red mark.

 

c Use a new tape or slide the tab. (p. 17)

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at

 

least 1 hour to acclimatize. (p. 97)

The power goes off.

• While being operated in CAMERA mode, your camcorder

 

has been in the standby mode for more than 3 minutes.

 

c Set the POWER switch to OFF (CHARGE) and then to

 

CAMERA again. (p. 18)

 

• The battery pack is dead or nearly dead.

 

c Install a fully charged battery pack. (p. 11, 12)

The image on the viewfinder screen • The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens. (p. 22)

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.

c Set it to ON. (p. 80)

 

• 16:9WIDE is set to ON in the menu settings.

 

c Set it to OFF. (p. 80)

The autofocusing function does not

• FOCUS is set to MANUAL.

work.

c Set it to AUTO. (p. 47)

 

• Shooting conditions are not suitable for autofocus.

 

c Set FOCUS to MANUAL to focus manually. (p. 47)

The picture does not appear in the

• The LCD panel is open.

viewfinder.

c Close the LCD panel. (p. 19)

You cannot record in the LP mode.

• The tape is the standard 8 tape.

 

c Use Hi8

 

/Digital8 tapes. (p. 92)

 

 

 

 

A vertical band appears when you

• The contrast between the subject and background is too

shoot a subject such as lights or a

high. This is not a malfunction.

candle flame against a dark

 

 

 

background.

 

 

 

 

 

A vertical band appears when you

• This is not a malfunction.

shoot a very bright subject.

 

 

 

 

Some tiny white spots appear on the • Slow shutter, low lux or Super NightShot mode is

screen.

activated. This is not a malfunction.

(Continuedonthefollowingpage)

Troubleshooting

85