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Sony CCD-TRV238E, CCD-TRV438E, DCR-TRV285E Overall operations, Batteries/Power sources, Troubleshooting

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Troubleshooting

Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem

persists, remove the power source and contact your Sony dealer.

If “C:ss:ss” is displayed on the LCD screen or the viewfinder, the self-diagnosis display function is activated. See page 92 for details.

Overall operations

Symptom	Cause and/or Corrective Actions

The power does not turn on.

•The battery pack is discharged, running low, or not attached to the camcorder.

cAttach a charged battery pack to the camcorder. (p. 12) cUse the AC Adaptor to connect to the wall socket. (p. 15)

The camcorder does not operate even when the power is set to on.

cDisconnect the AC Adaptor from the wall socket or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button using a sharp-pointed object. (If you press the RESET button, all settings including the clock setting are reset.)

For				TRV238E/438E/	cSet [COMMANDER] in the	(OTHERS) menu to [ON]. (p. 59)


TRV285E:					cInsert a battery into the battery holder with the + – polarities correctly
The supplied Remote Commander					matching the + – marks. If this still does not solve the problem, insert a
does not function.					new battery since the battery is dead. (p. 108)

cRemove any obstructions between the Remote Commander and the remote sensor.

Batteries/Power sources

Symptom	Cause and/or Corrective Actions

The CHG (charge) lamp does not	cAttach the battery pack to the camcorder correctly. If the lamp still does
light while the battery pack is being	not light up, then it indicates that no power is supplied from the wall
charged.	socket.
	• The battery charge is completed. (p. 12)

The CHG (charge) lamp flashes while cAttach the battery pack to the camcorder correctly. If the problem

the battery pack is being charged.	persists, disconnect the AC Adaptor from the wall socket and contact
	your Sony dealer. The battery pack may be damaged. (p. 12)

The battery pack is quickly	• The temperature of the environment is too low, or the battery pack has
discharged.	not been charged enough. This is not a malfunction.
	cFully charge the battery again. If the problem persists, replace the
	battery pack with a new one. It may be damaged. (p. 12, 96)

82Troubleshooting

Contents

Page Read this first WARNING FOR CUSTOMERS IN THE UNITED KINGDOM FOR CUSTOMERS IN EUROPE Notes on use Page Table of Contents Playback Advanced operations Customizing Your Camcorder Dubbing/Editing Using with your Page 1 Attach the charged battery pack to the camcorder 2 Insert a cassette into the camcorder 3 Start recording while checking the subject on the LCD screen 4 View the recorded picture on the LCD screen Recording/Playing back with ease Step 1: Checking supplied items Getting started Step 2: Charging the battery pack Info started Getting Recording time when recording with the LCD screen on Recording time when recording with the viewfinder Using an outside power source Adjusting the LCD panel Adjusting the viewfinder Step 5: Setting the date and time Step 6: Inserting a cassette tape Step 7: Setting the screen language Page To turn the power off Indicators displayed during recording Recording for a longer time Using zoom Using the built-inlight Recording in mirror mode Superimposing the date and time on pictures (TRV238E/438E) Recording still images Recording with ease – Easy Handycam To cancel Easy Handycam operation Adjusting the exposure Adjusting the exposure for backlit subjects Adjusting the exposure manually Recording in dark places – NightShot plus Adjusting the focus manually To adjust the focus automatically Recording a picture using various effects Fading in and out of a scene – FADER Superimposing a title Searching for the last scene of the most recent recording Viewing pictures recorded on a tape Playing back in various modes Playing back with ease Various playback functions Displaying the screen indicators Displaying the date/time and camera settings data – Data code (TRV270E/285E) To hide the date/time or the camera settings data Camera settings data display Playing the picture on a TV Locating a scene on a tape for playback Searching for a still image – Photo search Playing back still images in sequence – Photo scan BAdvanced operations Changing the menu settings Using the (MANUAL SET) menu PROGRAM AE P EFFECT AUTO SHTR Using the (CAMERA SET) menu D ZOOM 16:9 WIDE Page STEADYSHOT N.S. LIGHT Using the (PLAYER SET)/ (VCR SET) HiFi SOUND EDIT TBC DNR AUDIO MIX LCD BRIGHT LCD B.L LCD COLOR REC MODE AUDIO MODE ORC TO SET REMAIN FRAME REC INT.REC MENU) CLOCK SET AUTO DATE USB STREAM LTR SIZE LANGUAGE DEMO MODE DATA CODE WORLD TIME BEEP A.SHUT OFF COMMANDER DISPLAY REC LAMP VIDEO EDIT Connecting to a VCR To use an i.LINK cable for connection Dubbing to another tape Dubbing a tape easily [IR SETUP] code list Step 2: Selecting the title Step 3: Selecting the dubbing mode Step 4: Performing Easy Dubbing Dubbing selected scenes from a tape To set the [IR SETUP] code Page Recording the selected scenes as programs To end Digital program editing To save a program without using it to record To erase programs Features About “First Step Guide” About the help function of the software System requirements Installing the software and “First Step Guide” on a computer Installing on a Windows computer For Windows 2000/Windows XP Page Installing on a Macintosh computer Viewing “First Step Guide” For inquires about this software Creating a DVD (Direct Access to “Click to DVD”) Page Page Overall operations Batteries/Power sources Cassette tapes LCD screen/viewfinder Recording Playback Dubbing/Editing Connecting to a computer Page Page Page Page Warning indicators and messages Self-diagnosisdisplay/Warning indicators Warning messages Using your camcorder abroad Power supply On TV color systems Simple setting of clock by time difference Usable cassette tapes Hi8 system Digital8 system To prevent a blank section from being made on the tape Copyright signal About the “InfoLITHIUM” battery pack About battery life About i.LINK What is i.LINK About i.LINK Baud rate Maintenance and precautions Moisture condensation Video head LCD screen On handling the casing About care and storage of the lens Video camera recorder General AC Adaptor AC-L15A/L15B Rechargeable battery pack (NP-FM30) Types of differences Camcorder Reference Quick Page To attach the shoulder strap Remote Commander Page Indicators for the LCD screen and viewfinder Numerics