Symptom

Cause and/or Corrective Actions

 

 

The picture in the viewfinder is not cUse the viewfinder lens adjustment lever to adjust the lens. (p. 16) clear.

The picture in the viewfinder has disappeared.

cClose the LCD panel. The picture is not displayed in the viewfinder when the LCD panel is open. (p. 16)

Recording

Symptom

Cause and/or Corrective Actions

 

 

The tape does not start when you press REC START/STOP.

cSlide the POWER switch to turn on the CAMERA lamp. (p. 15) cThe tape has reached the end. Rewind it, or insert a new cassette. cSet the write-protect tab to REC or insert a new cassette. (p. 95)

cThe tape is stuck to the drum due to moisture condensation. Remove the cassette and leave your camcorder for at least 1 hour, then re-insert the cassette. (p. 99)

The power abruptly turns off.

[A.SHUT OFF] in the (OTHERS) menu is set to [5 min]. (p. 58) cWhen approximately 5 minutes have elapsed while you do not operate

your camcorder, the camcorder is automatically turned off.

Slide the POWER switch down to turn the power on again (p. 15). Or use the AC Adaptor.

The battery pack is discharged. (p. 12)

For

TRV438E/ TRV270E/

cSet [STEADYSHOT] to [ON] in the

(CAMERA SET) menu.

285E:

 

(p. 49)

 

The SteadyShot does not function.

cSet [16:9 WIDE] to [OFF] in the

(CAMERA SET) menu. (p. 47)

The auto focus does not function. cPress FOCUS to enable auto focus. (p. 29)

cThe recording conditions are not suitable for auto focus. Adjust the focus manually. (p. 29)

A vertical band appears when recording candlelight or electric light in the dark.

This occurs when the contrast between the subject and the background is too high. This is not a malfunction.

A vertical band appears when recording a bright subject.

• This phenomenon is called the smear effect. This is not a malfunction.

The color of the picture is not correctly displayed.

cDeactivate the NightShot plus function. (p. 28)

Picture appears too bright on the screen, and the subject does not appear on the screen.

cDeactivate the NightShot plus function in bright places. (p. 28) cCancel the back light function. (p. 27)

The shutter sound is not heard.

cSet [BEEP] to [MELODY] or [NORMAL] in the (OTHERS) menu. (p. 58)

For

 

TRV438E/ TRV270E/

cSet [STEADYSHOT] to [OFF] in the

(CAMERA SET) menu.

 

285E:

 

(p. 49)

 

Black bands appear when you record

 

 

a TV screen or computer screen.

 

 

84Troubleshooting