Symptom

Cause and/or Corrective Actions

 

 

For TRV270E/285E: There is no sound when the camcorder is connected to the Windows computer via a USB cable.

cChange the settings for your computer environment as described in the following procedures:

1Select [Start], [Programs] ([All Programs] for Windows XP), [Picture Package], [Handycam Tools], and [USB Streaming Tool], then start up [USB Streaming Tool].

2Select another device on the [Select audio device] screen.

3Follow the on-screen instructions, click [Next], then click [Done].

bNote

• Sound is not supported on Windows 98.

For TRV270E/285E:

The movie is not smooth during USB streaming.

cChange the settings as described in the following procedures:

1Select [Start], [Programs] ([All Programs] for Windows XP), [Picture Package], [Handycam Tools], and [USB Streaming Tool], then start up [USB Streaming Tool].

2Adjust the slider in the (-) direction on [Select video quality].

3Follow the on-screen instructions, click [Next], then click [Done].

For

TRV270E/285E:

cClose Picture Package, then restart the Windows computer.

Picture Package does not function

 

correctly.

 

 

 

 

For

TRV270E/285E:

cClose Picture Package on your Windows computer first, then set the

An error message appears while

POWER switch on your camcorder to another mode.

operating Picture Package.

 

 

 

 

For

TRV270E/285E:

cFor the compatible drive, visit the following URL:

The CD-R drive is not recognized or

http://www.ppackage.com/

data cannot be written on the CD-R in

 

Picture Package Auto Video,

 

Producer, CD Backup or VCD

 

Maker.

 

 

 

 

For

TRV270E/285E:

cRefer to “First Step Guide” in PDF. For copying the PDF file, see

“First Step Guide” is not displayed

page 78.

correctly.

 

Troubleshooting

Troubleshooting 91