Troubleshooting

If trouble occurs

If you run into any problems using the printer, use the following guidance to solve the problem. If the problem persists, consult your Sony dealer.

Power
SymptomCheckCause/Solutions

The 1 (on/

• Is the AC power cord

cConnect the AC power cord to an AC

standby) switch

properly connected?

outlet securely. (.page 16)

cannot be

 

 

turned on.

 

 

 

 

 

Displaying images

Symptom

Check

Cause/Solutions

 

The LCD screen

• Does the LCD screen of

cWhen a PictBridge camera or a PC is

displays no

the printer show “The

connected to the printer and the

images.

printer is being connected

printer operates on the PictBridge/PC

 

to a PictBridge camera.”

mode, no images will be displayed on

 

or “The printer is being

the window.

 

 

connected to a PC.”?

When a memory card or an external

 

 

 

 

device is connected, the images will be

 

 

displayed in the following priority:

 

 

“Memory Stick”c“SD Card”c

 

 

“External Device”

 

 

 

 

 

• Are any error messages

cFollow the directions of the messages,

 

displayed (cause/

if any, and try to solve the problem.

 

remedies) on the LCD

(

.

 

 

screen?

page 77)

 

 

 

 

 

 

 

 

 

• Is the memory card or an

cInsert a memory card or an external

 

external device properly

 

.

pages 17 to 19)

 

inserted?

device properly. (

 

 

 

 

 

 

 

 

• Does the memory card or

cInsert a memory card or an external

 

an external device contain

device that contains the recorded

 

images recorded with a

images.

 

 

digital camera or other

 

 

 

 

device?

 

 

 

 

 

 

 

 

62 GB