Symptom

Check

Cause/Solutions

The image

• Did you set “Borders” in

cSet “Borders” to “No” by selecting

cannot be

the Set Up menu to “Yes”?

Menu - Set Up - Borders. (.page

printed fully in

 

42)

the print range.

 

 

 

 

 

 

• Is the aspect ratio of the

cDepending on the type of digital

 

image correct?

camera used, the aspect ratio of the

 

 

recorded image differs, so the image

 

 

may not be printed covering the entire

 

 

printable area.

 

 

 

Even if

• Is the image edited and

cWhen you edit and save an image in

“Borders” is set

saved with “Borders” set

the postcard size, it is saved as a print

to “No”, the

to “Yes”?

image including the blank areas. Even

image is printed

 

if you print it with “Borders” set to

with borders on

 

“No”, you cannot eliminate the borders

both sides.

 

on both sides of a print. To print

 

 

without borders, edit and save an

 

 

image with “Borders” set to “No”.

 

 

(.page 42)

 

 

 

Only part of an

• Did you set “Borders” in

cSet “Borders” to “Yes” to print the

image is printed.

the Set Up menu to “Yes”?

whole area of an image. (.page 42)

 

 

 

The image is

• Did you rotate the image

cDepending on the type of digital

stretched

or add other process?

camera used, the image may be

horizontally

 

stretched vertically if it has been

when printed.

 

rotated or processed using your

 

 

digital camera. This is not because of

 

 

trouble with the printer, but because

 

 

the image was rewritten with your

 

 

digital camera.

 

 

 

The image is

• Is the paper tray inserted

cRe-insert the paper tray firmly straight

printed at an

properly?

in to the end.

angle.

 

 

 

 

 

There are white

 

cThe print head or paper path may be

lines or dots on

 

soiled. Use the supplied cleaning

the printed

 

cartridge to clean the head and path.

pictures.

 

(.page 80)

 

 

 

Troubleshooting

69 GB