Others

Symptom

Check

Cause/Solutions

You cannot

 

cIf the print cartridge does not click

insert the print

 

into place, remove it and then re-insert

cartridge

 

it. Only when the ink ribbon is too

smoothly.

 

slack to be loaded, wind the ink

 

 

ribbon in the direction of the arrow to

 

 

remove the slack. (.page 13)

The print

 

cTurn off the 1 (on/standby) switch

cartridge cannot

 

and then turn it on. After the motor

be removed.

 

sound stops, try to remove the

 

 

cartridge. If this does not solve the

 

 

problem, contact Sony service facilities

 

 

or your Sony dealer.

 

 

 

The print paper

• Is an error message

cPaper is jammed. See “If paper jams”

jams.

displayed ?

(.page 80) and remove jammed

 

 

paper from the printer. If jammed

 

 

paper cannot be removed, contact the

 

 

Sony service facilities.

 

 

 

Printing stops

• Does the access indicator

cThe data size of an image is large and

midway.

flash in orange?

it takes longer to process it for

 

 

printing. As soon as the data

 

 

processing finishes, the printer starts

 

 

printing.

 

 

 

 

• Is an error message

cPaper is jammed. See “If paper jams”

 

displayed?

(.page 80) and remove jammed

 

 

paper from the printer. If jammed

 

 

paper cannot be removed, contact the

 

 

Sony service facilities.

 

 

 

 

• Is any indicator lit?

cIf no indicator is lit, the thermal head

 

 

may be overheated. Leave the printer

 

 

until the head cools down and the

 

 

printer resumes printing.

72 GB