Symptom

Check

Cause/Solutions

 

Some images in

• Are thumbnail images

cIf the image is displayed but cannot be

the image list

displayed in the image

printed, the file used for printing is

are not

list?

damaged.

 

displayed or not

 

cIf there are no images stored in the

printed even if

 

memory card or an external device, the

they are

 

“No image file” message appears.

displayed.

 

cIf an image is not compatible with DCF

 

 

(Design rule for Camera File system), it

 

 

may not be printed with the printer even

 

 

if it is displayed on the PC monitor.

 

 

 

 

• Does the mark

cIf the mark shown on the left is

 

displayed below

displayed, the image may be a JPEG file

 

appear in the image

created with your computer, or the

 

list?

thumbnail data is not contained.

 

 

Select the mark and press

(zoom in)

 

 

repeatedly to display its image preview.

 

• Was the image created

If an image is displayed, you can print

 

on your PC?

the image. If the same mark is displayed

 

 

again, the image is of incompatible file

 

 

format and you cannot print it with the

 

 

printer.

 

 

 

 

 

• Does the mark

cIf the mark shown on the left is

 

displayed below

displayed, the image is of compatible file

 

appear in the image

format but its thumbnail data or the data

 

list?

itself cannot be opened.

 

 

 

Select the mark and press

(zoom in)

 

 

repeatedly to display its image preview.

 

 

If an image is displayed, you can print

 

 

the image. If the same mark is displayed

 

 

again, you cannot print it with the

 

 

printer.

 

 

 

 

 

• Are there more than

cThe printer can display, save, delete or

 

9 999 images saved in

handle up to 9 999 image files. If there

 

the memory card or an

are more than 9 999 images stored in a

 

external device?

memory card or an external device, use

 

 

the PC or PictBridge mode to display and

 

 

handle the remaining images.

 

 

 

 

Troubleshooting

63 GB