If an error message appears

If an error occurs, the following error messages may be displayed on the LCD screen.

Follow the solution described here to solve the problem.

Printer

Error messagesMeaning/Solutions

Errors occurred with printer. Turn

cAn error has occurred with the printer. Unplug

it off and on, then retry.

the AC power cord of the printer, connect it

 

again and then try operating again. If this occurs

 

again, consult with your Sony dealer or Sony

 

service facilities.

 

 

Storage media

Error messages

Meaning/Solutions

 

 

No Memory Stick./No SD Card./

cThe “Memory Stick”, SD card is not inserted into

 

 

No External Device.

their slot. Or the external device is not connected.

 

 

 

Insert the memory card or an external device.

 

 

 

(.pages 17, 18)

 

 

 

 

 

 

The Memory Stick is protected.

cA protected “Memory Stick” is inserted. To save

 

 

 

 

or edit the images with the printer, cancel

 

 

 

protection of the “Memory Stick”.

 

 

An incompatible Memory Stick/

cA “Memory Stick”, SD card, or an external

 

Troubleshooting

SD Card/External Device is

device that the printer does not support are

 

 

 

inserted.

inserted. Use a compatible media. (.pages 83

 

 

 

to 86)

 

 

 

 

 

 

No image file.

cThere are no image files in the memory card or an

 

 

 

external device that the printer can handle.

 

 

 

Connect a media that contains images that can be

 

 

 

displayed with the printer.

 

 

 

 

 

 

No DPOF file.

cThere are no DPOF-preset image files in the

 

 

 

memory card or an external device. Specify the

 

 

 

print (DPOF) mark with your camera.

 

 

 

 

 

 

Cannot delete a protected image.

cTo delete a protected image, cancel protection on

 

 

 

your camera.

 

 

 

 

 

 

You cannot delete a DPOF image.

cTo delete a DPOF-preset image, cancel the print

 

 

 

(DPOF) mark on your camera.

 

 

 

 

 

 

77 GB