Troubleshooting

If you experience trouble with your camera, try the following solutions.

1First check the items on the tables below.

If code displays “C:ss:ss” appear on the LCD screen, the self-diagnosis display function is working (page 107).

2 Should your camera still not work

3 Should your camera still not work

properly, press the RESET button on the

properly, consult your Sony dealer or

lower right side of the control button

local authorized Sony service facility.

using a fine-tipped object, then turn on

 

the power again. (All the settings

 

including date and time are cleared.)

 

RESET button

 

Battery pack and power

Symptom

Cause

Solution

You cannot charge the

• The camera is turned on.

p Turn the camera off (page 16).

battery pack.

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 11).

 

 

 

 

The

/CHG lamp flashes

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 11).

when charging a battery

• The battery pack is discharged.

p Re-insert the AC Adaptor and then charge the battery pack

pack.

 

 

(page 11).

 

 

• The battery pack has malfunctioned.

p Consult your Sony dealer or local authorized Sony service

 

 

 

facility.

 

 

 

 

The

/CHG lamp does not

• The AC Adaptor is disconnected.

p Properly connect the AC Adaptor (page 11).

light up when charging a

• The AC Adaptor has malfunctioned.

p Consult your Sony dealer or local authorized Sony service

battery pack.

• The battery pack is not installed correctly.

facility.

 

 

p Install the battery pack correctly (page 11).

 

 

• The battery pack is discharged.

p Re-insert the AC Adaptor and then charge the battery pack

 

 

 

(page 11).

 

 

• The battery pack is completely charged.

 

 

• The camera is not properly installed to the USB

p Properly install the camera (page 10).

 

 

cradle.

 

 

 

 

 

Troubleshooting

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