Symptom

Cause

 

 

 

 

Solution

 

The LCD screen turns

• The image size is set to [640(Fine)] while an A/

p Disconnect the A/V connecting cable.

blue and the subject does

V connecting cable is connected to the A/V OUT

p Set the image size to other than [640(Fine)].

not appear when

(MONO) jack.

 

 

 

 

 

 

recording movies.

 

 

 

 

 

 

 

 

 

 

 

 

 

The image is out of focus.

• The subject is too close.

 

 

p Use close-up (Macro) function and set the lens position father

 

 

 

 

 

 

away from the subject than the shortest shooting distance

 

 

 

 

 

 

(page 27). Or, set

(Camera) in the menu to

 

 

 

 

 

 

(Magnifying glass mode) and focus within the range of 1 cm to

 

 

 

 

 

 

20 cm (13/32 inch to 7 7/8 inches) from the subject (page 32).

 

• When shooting still images,

(Camera) in the

p Set it to other settings (page 32).

 

menu is set to

(Magnifying glass mode),

 

 

 

(Twilight mode),

 

(Landscape mode) or

 

 

 

(Fireworks mode)

.

 

 

 

 

 

• The focus preset function is selected.

p Cancel the function (page 49).

 

 

 

 

 

 

Zoom does not function.

• You cannot change the zoom scale when

—

 

 

shooting movies.

 

 

 

 

 

 

 

 

 

 

 

 

Optical zoom does not

• When shooting still images,

(Camera) in the

p Set it to other settings (page 32).

function.

menu is set to

(Magnifying glass mode).

 

 

 

 

 

 

 

Digital zoom does not

• [Digital Zoom] is set to [Off] on the Setup

p Set [Digital Zoom] to [Smart] or [Precision] (pages 44 and 114).

function.

screen.

 

 

 

 

 

 

•The image size is set to [5M] or [3:2] (only when p Set image size to other settings except [5M] and [3:2] (page 20). using the smart zoom).

•You are shooting in Multi Burst mode (only p Set [Digital Zoom] to [Precision] (pages 44 and 114). when using the smart zoom).

The image is too dark.

• You are shooting a subject with a light source

p Adjust the exposure (page 50).

 

 

behind the subject.

 

 

 

 

• The brightness of the LCD screen is too low.

p Adjust the brightness of the LCD screen (pages 44 and 115).

 

• The LCD backlight is turned off.

p Turn on the LCD backlight with

 

(page 25).

 

 

 

 

 

The image is too bright.

• You are shooting a spotlighted subject in a dark

p Adjust the exposure (page 50).

 

 

location such as on a stage.

 

 

 

 

• The brightness of the LCD screen is too bright.

p Adjust the brightness of the LCD screen (pages 44 and 115).

 

 

 

 

 

Vertical streaks appear

• The smear phenomenon is occurring.

p This is not a malfunction.

 

when you are shooting a

 

 

 

 

very bright subject.

 

 

 

 

Troubleshooting

97