Troubleshooting
TroubleshootingIf you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem
persists, remove the power source and contact your Sony dealer.
If “C:ss:ss” is displayed on the LCD screen or the viewfinder, the
Overall operations
Symptom | Cause and/or Corrective Actions |
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The power does not turn on.
The camcorder does not operate even when the power is set to on.
cDisconnect the AC Adaptor/charger from the wall outlet or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button using a
A clattering noise is heard when the camcorder is handled with the POWER switch set to OFF or VCR.
•This is because some lens functions on the camcorder use a linear mechanism. This is not a malfunction.
The supplied Remote Commander | cSet [REMOTE CTRL] on the |
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| (OTHERS) menu to [ON] (p. 81). |
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does not function. | cInsert batteries into the battery compartment with the + – polarities | ||||
| correctly matching the + – marks. If this still does not solve the problem, | ||||
| insert new batteries since the batteries are dead (p. 131). | ||||
| cRemove any obstructions between the Remote Commander and the | ||||
| remote sensor. |
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The camcorder gets warm. | • This is because the power has been turned on for a long time. This is not | ||||
| a malfunction. |
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Batteries/Power sources
Symptom | Cause and/or Corrective Actions |
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The battery pack is quickly discharged.
•The temperature of the environment is too low, or the battery pack has not been charged enough. This is not a malfunction.
cFully charge the battery again. If the problem persists, replace the battery pack with a new one. It may be damaged (p. 11, 118).
106Troubleshooting