Troubleshooting

Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem

persists, remove the power source and contact your Sony dealer.

If “C:ss:ss” is displayed on the LCD screen or the viewfinder, the self-diagnosis display function is activated. See page 111 for details.

Overall operations

Symptom

Cause and/or Corrective Actions

 

 

The power does not turn on.

The battery pack is discharged, running low, or not attached to the camcorder.

cAttach a charged battery pack to the camcorder (p. 11). cPlug the AC Adaptor /charger to the wall outlet (p. 13).

The mode switch on the AC Adaptor/charger is set to CHARGE. cSet it to VCR/CAMERA (p. 13).

The camcorder does not operate even when the power is set to on.

cDisconnect the AC Adaptor/charger from the wall outlet or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button using a sharp-pointed object. If you press the RESET button, all settings including the clock setting (except the Personal Menu and Picture Profile settings) are reset.

A clattering noise is heard when the camcorder is handled with the POWER switch set to OFF or VCR.

This is because some lens functions on the camcorder use a linear mechanism. This is not a malfunction.

The supplied Remote Commander

cSet [REMOTE CTRL] on the

 

 

 

(OTHERS) menu to [ON] (p. 81).

 

 

 

 

 

does not function.

cInsert batteries into the battery compartment with the + – polarities

 

correctly matching the + – marks. If this still does not solve the problem,

 

insert new batteries since the batteries are dead (p. 131).

 

cRemove any obstructions between the Remote Commander and the

 

remote sensor.

 

 

 

 

 

 

 

 

 

The camcorder gets warm.

• This is because the power has been turned on for a long time. This is not

 

a malfunction.

 

 

 

 

Batteries/Power sources

Symptom

Cause and/or Corrective Actions

 

 

The battery pack is quickly discharged.

The temperature of the environment is too low, or the battery pack has not been charged enough. This is not a malfunction.

cFully charge the battery again. If the problem persists, replace the battery pack with a new one. It may be damaged (p. 11, 118).

106Troubleshooting