Symptom | Check these items | |
No picture. |
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| Cannot receive any channels. | • Make sure the power cord is connected securely. |
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| • Turn on the power of the display. |
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| • Check antenna cable connections. |
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| No sound./Noisy sound. |
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| Good picture, no sound. | • Check audio cable connections. |
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| • Check the volume control. |
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| • Press the MUTING or VOL + button so that “Muting” disappears from the screen |
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| • Disconnect your headphones. |
Remote control does not operate. • The batteries could be weak. Replace the batteries.
•Check the polarity of the batteries.
•If the 1 (power) indicator on the display does not light in orange, press the 1 (power) switch on the display.
•If you intend to operate the TV functions, check the TV input is selected.
•If you intend to operate the TV functions with the “PIP” function, check the TV input is selected for sub picture.
Lost password.• Select the 
(Parent) menu on the menu screen, then enter the following master password: 4357. The master password clears your previous password and allows you to enter a new password (page 25).
While the display is receiving a video signal, press and hold the MENU button for more than 5 seconds until the information box appears.
Press the MENU button again to make the box disappear.
Example
INFORMATION
Model
Model : 
Ser.No. : 1234567
Serial
Manufactured :
Week and year of manufacture
If any problem persists, call your authorized Sony dealer and give the following information:
•Model name:
•Serial number
•Detailed description of the problem
•Date of purchase
•Name and specifications of your computer and graphics board
•Type of input signals (PC 1/PC 2/TV/VIDEO 1/VIDEO 2)
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