Problem

Cause/Solution

Cannot eject the disc.

t If the LOCK switch on the front of the drive is in the locked

 

position, move it to the other position.

 

t While writing is in progress, you cannot remove the disc by

 

pressing the EJECT button. Remove the disc by following

 

the instructions of the writing software that you are using.

 

Refer to the manual provided with the writing software.

 

t The computer may be hung. Restart your computer.

 

t If the disc cannot be ejected despite the above, push the

 

manual ejection lever in the direction of the arrow to open

 

the cover.

 

 

An error occurs when

t If the drive is connected to a USB hub (including keyboard

writing to a disc.

hubs), reconnect the drive directly to a USB port on the

 

computer.

 

t If a low write speed is selected, change to a higher speed.

 

Depending on the media being used, higher writing speeds

 

may work better. Changing the writing speed is done

 

through the writing software.

 

t If the computer has a slow CPU, you may need to use a

 

slower writing speed.

 

t Disable any screensaver that may be running on the

 

computer.

 

t Close any software that may be running, other than the

 

writing software. Other software running while writing data

 

can cause the data transfer rate to drop considerably, which

 

can cause the writing process to fail (buffer underrun).

 

t Close any resident disc or other utilities that are supposed

 

to accelerate disc access.

 

t In some cases, file fragmentation on the hard disk can

 

cause problems. Defragment the hard disk. Use “Disk

 

Defragmenter” found in the [Accessories], [System Tools] or

 

another suitable program.

 

t If on-the-fly writing (copying data disc to disc from a

 

CD-ROM drive to the drive) is enabled, disable it. Instead,

 

copy the data to the hard disk first, and then write from the

 

hard disk to the drive. Write errors are more ilkely to occur

 

with on-the-fly writing.

 

 

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