Sony PCG-F640 manual Troubleshooting software, My software program stops responding or crashes

Models: PCG-F640

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Troubleshooting software

Troubleshooting

Use the Sony Notebook Setup utility to disable devices you are not currently using.

If you are using two PC cards, use the Sony Notebook Setup utility to disable the devices you are not currently using.

Troubleshooting software

My software program stops responding or crashes.

Contact the software publisher or designated provider for technical support. See the “For Answers to Your Software Questions” on page 94.

When I click an application icon, the message “You must insert the application CD into your CD-ROM (DVD-ROM/CD-RW) drive” appears and the software does not start.

Some titles require specific files that are located on the application CD. Insert the disc and try starting the program again.

Make sure you place the CD in the tray with the label side facing up.

I hear background “noise” while using Windows Media Player to play my music CDs.

Sony suggests using the preinstalled Media Bar software to play audio CDs.

I can not use the DVgate software.

If your notebook is using the Ultimate Battery Life profile for its power saving mode, you cannot use DVgate or Smart Connect software. Please select another profile.

My voice-related software does not work properly.

Disable echo function of the microphone by taking the following steps:

1Click Start, point to Settings, and then point to Control Panel.

2Click Yamaha DS-XG.

3Click the Echo tab and remove the checkmark. Click OK.

Contact the software publisher or designated provider for technical support

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Page 109
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Sony PCG-F640 Troubleshooting software, My software program stops responding or crashes, I can not use the DVgate software