Getting Help

n N

79

 

 

 

About Sony’s Support Options

Notebook Computer User Guide

￿

You need to plug in the Modem and the phone line to use the communication features described in this manual.

￿

The Customer Service Guide gives you complete information on communicating

 

with VAIO-Link Response Centre.

Other sources of information

￿

The online help files that accompany your pre-installed software contain

 

instructions on using the software.

￿

VAIO-Link: if you have any problem with your computer, you can access the

 

VAIO-Link web site (see your Customer Service Guide for addresses). Before

 

contacting VAIO-Link, try to solve the problem by reading your User Guide

 

(troubleshooting chapter) or the manuals and helpfiles for the peripherals or

 

software.

Sony

￿

The Sony e-mail support service answers your questions by electronic mail. Just

 

send your question in an e-mail message and a Customer Service Analyst will

 

send you a reply with the answer.

 

To send a question to Sony e-mail support, please refer to the instructions in your

 

Customer Service Guide.