Getting Help

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Sony Notebook Computer User Guide

Troubleshooting (Windows® 2000 Professional systems)

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If you are using an external display, check that it is plugged into a power source

 

and turned on. Check that you have switched to the external display and that the

 

brightness and contrast controls are adjusted correctly. Please refer to the manual

 

supplied with your display for details.

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Moisture condensation may have occurred. Do not use the computer for at least

 

one hour and then turn it on.

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When the internal backup battery is low on power, it may not be able to start your

 

system properly.

 

The message “Press <F1> to resume, <F2> to setup” would appear at the bottom

 

of the display. Should this happen, you need to initialize the BIOS.

 

Follow the steps in “The message “Press <F1> to resume, <F2> to setup” appears

 

at startup”.

The message “Press <F1> to resume, <F2> to setup” appears at startup

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If the floppy disk drive is empty, follow the steps below to initialize the BIOS:

1

Remove any peripheral devices connected to the computer.

2

Turn the computer off and then turn it on again.

3

Turn on the computer and press the F2 key when the Sony logo appears. The

 

BIOS setup menu screen appears.

4

Press the arrow keys to select the Exit menu.

5

Press the arrow keys to select Get Default Values and then press the Enter key.

 

The message “Load default configuration now?” appears.

6

Check that [Yes] is selected and then press the Enter key.

7

Press the arrow keys to select Exit (Save Changes) and then press Enter.