Troubleshooting
7Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load default configuration now?” appears.
8Select Yes, then press Enter.
9Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The message “Save configuration changes and exit now?” appears.
10Select Yes, then press Enter. The notebook restarts.
If your notebook continues to display the message “Operating system not found”, and Windows does not start, contact Sony Customer Support.
My notebook stops responding or does not shut down
It is best to shut down your notebook using the Shut Down command on the Windows Start menu. Using other methods, including those listed here, may result in loss of unsaved data.
❑Try restarting the notebook. On the Windows taskbar, click the Start button, click Shut Down, and then click Restart.
❑(Windows Me) If you cannot restart as described in the preceding step, you can restart the notebook by pressing Ctrl+Alt+Delete (at the same time) twice.
(Windows 2000) If you cannot restart as described in the preceding step, you can restart the notebook by pressing Ctrl+Alt+Delete (at the same time) and clicking Shut Down on the Windows Security screen.
❑If the previous step does not work, press and hold the power button for at least four seconds. This turns off the power.
❑(Windows Me) If your notebook stops responding while playing a CD or DVD, stop the CD/DVD, and restart the notebook by pressing Ctrl+Alt+Delete (at the same time) twice.
(Windows 2000) If your notebook stops responding while playing a CD or DVD, stop the CD/DVD, and restart the notebook by pressing Ctrl+Alt+Delete (at the same time) and clicking Shut Down on the Windows Security screen.
❑Unplug the notebook from the AC adapter and remove the battery pack from your notebook.
