Software Support Information, 108 | Sony PCG-FX210, PCG-FX215

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Software Support Information

Acrobat Reader™, Adobe PhotoDeluxe® Home Edition (Adobe Systems Incorporated)

Web site	http://www.adobe.com/
phone	206-675-6126 (fee-based support)

e-mail	techdocs@adobe.com

hours	M-F, 6 AM-5 PM PT

America Online® (America Online, Inc.)

Web site	http://www.aol.com

phone	800-827-3338

hours	7 days a week, 24 hours a day

CompuServe® 2000 (CompuServe)

Web site	http://www.compuserve.com

phone	800-848-8990

EarthLink Network TotalAccess® (EarthLink, Inc.)

Web site	http://help.earthlink.net/techsupport/
phone	800-395-8410

e-mail	support@earthlink.net

hours	7 days a week, 24 hours a day

McAfee® VirusScan® (Network Associates, Inc.)

Web site	http://support.mcafee.com

phone	408-988-3832

e-mail	cybr@nai.com

hours	M-F 9AM-5PM Central Time

Netscape Communicator® (Netscape Communications Corporation)

Web site	http://www.netscape.com/

phone	888-4SONYPC (888-476-6972)*
hours	7 days a week, 24 hours a day

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Sony PCG-FX210, PCG-FX215 manual Software Support Information, 108

Contents

Vaio Notebook User Guide Change to Current Document Title Safety Information Owner’s Record Regulatory Information Declaration of Conformity FCC Part This modem uses the Usoc RJ-11 telephone jack Telephone Consumer Guidelines Canada Telephone Consumer Protection Act of 1991 United States Industry Canada Notice Change to Current Document Title Contents Connecting Peripheral Devices Customizing Your Vaio Notebook OpenMG Jukebox Software Instructions Adding Memory About the Software on Your Notebook Troubleshooting SpecificationsIndex Welcome Features Unpacking Your Notebook ManualsSoftware CDs Recovery CDs Other Ergonomic Considerations Ergonomic Position Change to Current Document Title Cleaning Your Notebook Handling Your NotebookHandling the LCD Screen Change to Current Document Title Setting Up Your Vaio Notebook Locating Controls and Connectors Battery 1 and 2 indicatorsFront LCD Liquid Crystal Display TVideo out Link * IEEE1394 S400 Connector Headphone connector Battery bayMicrophone connector PC card slots Power button Right Back Multipurpose bay Release lever Tilt stands Bottom Connecting a Power Source Using the AC AdapterConnecting the AC adapter Using Battery Power To insert the battery packBattery bay To charge the battery pack Inserting battery pack There are two battery indicator lights on the computer Battery Indicator DescriptionBattery indicator lights Left side of the computer To remove the battery pack Removing the battery pack Change to Current Document Title Power button Starting Your ComputerOpening the computer Change to Current Document Title Shutting Down Your Computer If you are unable to shut down your computer Change to Current Document Title Using Your Vaio Using the KeyboardKey Description Keyboard Combinations and Functions with the Windows Key Combination Function Indicators Indicator Function Lights Combinations and Functions with the Fn KeyLight Combinations Combinations Feature Function Only Toggles between LCD-only and dual LCD/TV display modes Using the Touchpad Action DescriptionTouchpad Using the Touchpad Using the Floppy Disk Drive To insert a disketteTo remove a diskette To remove the floppy disk drive To reinsert the floppy disk driveMultipurpose bay release lever Inserting the floppy disk drive Using the Optical Drive To insert a discEjecting the tray Inserting an optical disc Playing a DVD Manual eject hole Change to Current Document Title Using the Optical Drive Using PC Cards To insert a PC cardPC card release button PC card slot protector Inserting a PC card To remove a PC card Using a Second Battery Pack To insert a second battery packSecond battery in multipurpose bay To charge the second battery pack Using weight saver for second battery coverCharging the second battery To remove the second battery pack Multipurpose bay release levers Using the Weight Saver To attach the weight saverInserting the weight saver To remove the Weight Saver Connecting With Another Vaio Computer Connecting with an i.LINK cable Power Saving Modes To activate Hibernate mode Connecting a Phone Line Connecting phone cable Connecting to a Local Area Network LAN Connecting to LAN Setting Up Your Ethernet Connection Change to Current Document Title Connecting Peripheral Devices Connecting a Printer Printer connectorTo connect a printer Connecting an External Display Connecting an external computer displayTo connect a computer display Connecting a projector To connect a multimedia computer displayTo connect a projector To select a display Press Result Connecting a TV Display To Connect a TV Connecting a Universal Serial Bus USB Device Connecting USB device to USB connectorTo connect a USB device Connecting an i.LINK* Device To connect a digital video camera recorder Connecting an i.LINK Device Connecting External Speakers Connecting speakers to the headphone connectorTo connect external speakers Connecting an External Microphone Connecting microphone to microphone connectorTo connect an external microphone Change to Current Document Title Selecting the Display Mode Customizing Your Vaio Notebook ATI Rage MOBILITY-M1 Screen Using the Dual Display function Virtual desktop Selecting Dual Display mode Setting the colors and resolution for each displayReleasing the Dual Display setting Customizing the virtual desktop Changing the Window Design of Sony Software To change the window design Change to Current Document Title Adding Memory Before you start Typical expansion memory configuration Slot 1 MB Slot 2 MBTo remove a memory module Total System Memory MB To install a memory module Removing memory module Install the memory module Installing memory module About the Software on Your Notebook Overview Adobe PhotoDeluxe Home Edition DVgate Microsoft Word Smart Capture MovieShaker Importing Images and Sound ClipsMain Window Create a Movie using Shaker Shaker Tray Editing Clips and Scenes Working Panel Saving a Movie PictureGear Managing Your PicturesCreating a Photo Album Using Panorama Maker Making Still Images and Panoramic from Mpeg Electronic Music Distribution EMD Services OpenMG Jukebox Software Instructions100 Starting OpenMG Jukebox 101 OpenMG Jukebox 2.0 Basic Features 102 Recording a CD 103CD tab screen Transferring Songs Check-in/Check-out Check-out104 Check-In/Out tab screen Check-in 105 Additional Features 106 107 Software Support Information 108 Sony Service Center 109 Application, System, and Driver Recovery CDs 110 Using Your Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs 111 Using the Driver Recovery CDs Using the System Recovery CDsTo use the Driver Recovery CDs 112 To use the System Recovery CDs If your computer does not start from the Recovery CD113 To repair software applications using Vaio Support Agent 114 Troubleshooting Troubleshooting your notebookMy notebook does not start 115 My notebook starts, but my system doesn’t start properly 116 My notebook stops responding or does not shut down 117 Troubleshooting the LCD screen My notebook does not enter the power saving mode I selectedPower Management setting is not responding My LCD screen is blank Troubleshooting the mouse and touchpad Want to change the video resolution of my displayMy LCD screen continues to show the previous screen My mouse does not work Troubleshooting drives, PC cards and peripheral devices Pointer does not move while using the Touchpad or MouseMy floppy disk drive can not write to a diskette My optical drive is not playing my CD or DVD properly My optical drive tray does not open My PC card is not working121 Troubleshooting software Troubleshooting the modemMy software program stops responding or crashes My modem does not work Troubleshooting audio My modem connection is slowMy speakers have no sound 123 Troubleshooting the printer My microphone does not workCannot print 124 Getting Help Vaio Notebook User GuideVaio Support Agent Sony PC Support Sony Fax-on-Demand 126 Specifications 127 Dimensions 128 129 130 Index 131 132 LCD 133 134 USB 135 136