Fix: The symptom occurs where large branded computer manufacturers ship their systems with a cutdown OEM version of Windows that does not always include all the USB audio components. Because this is specific to each manufacturer, you will need to contact the one who built your system and ask them to send you a USB audio upgrade to bring your version of Windows up to the same standard as the retail version. The PCLink does not need any special device drivers, using only the following generic Windows ones that are usually stared in the listed directions for each USB component:
C:\win\inf\usb.inf – driver location for USB Composite Device C:\win\inf\hiddev.inf – driver location for USB Human Interface Device
C:\win\inf\wdma_usb.inf – driver location for USB Audio Device
Even though these drivers may be present on your system, if the OEM version of Windows you are running does not contain all the underlying USB audio components, you will not be able to select USB Audio Device as the preferred playback device in the Multimedia Window. You will need to contact the supplier of your system to obtain an upgrade patch that brings your entire USB audio system up to the minimum specification of the retail version of Windows.
3My PCLink fails to set itself as preferred audio device automaticallyProblem: When you plug in the PCLink, it is not automatically being configured as preferred audio device.