To solve this problem, make sure you are not running any other programs in the background when trying to record with the PCLink - anything that causes a lot of hard disk access can effect the data flowing down the USB bus. Virus checking programs that continually run in the background are particularly bad. Some drastically effect the isochronous data flow down the USB bus and starve the PCLink of data. It is therefore important to disable all virus checking programs. Also, make sure that you are running the most up to date drivers for your graphics cards and modems. If you are on a network, it is advisable to log off.

Note

If you are using a laptop or notebook computer, the data flowing to the PCLink can be severely effected by the processing power management of the CPU. Ensure that in the System control panel your computer is set to Desktop. To verify this, go to Start, then Settings, then Control Panel. Click on System and go to the Performance Tab. In Performance, click on File System and make sure your laptop is set to Desktop and not Server. Some laptops are not suitable for the decoding and recording of MP3 via USB due to the variable operating speed of their CPU and other power management features. Check with your laptop manufacturer to ensure that the USB environment on your system supports USB audio applications.

5System hangs when booting up with the PCLink installed

Problem: You have the PCLink plugged in and your system hangs every time on start up.

Fix: Some computers using a Phoenix BIOS hang during bootup when encountering a USB device with a configuration descriptor longer than 0xf8 in length. The USB Legacy BIOS interprets this to be a legacy USB device resulting in a BIOS hang. Phoenix has already written a fix for this problem and is available upon request from them.

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