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Sony PCV-LX1 Troubleshooting, Other sources of information, About the computer and software, website, software, VAIO-Link, VAIO-Link, Response Centre, online help files

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Getting help

Sony VAIO Desktop User Guide

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Other sources of information
	The online help files that accompany your pre-installed software contain instructions on using the
	software.
	VAIO-Link website, which you can access if you have any problems with your computer:
	http://www.vaio-link.com
	VAIO-Link Response Centre: Before contacting the VAIO-Link Response Centre, try to solve the
	problem by reading the User Guides and help files supplied with the peripherals or software.
You need a modem to use the communication features described in this manual. As your VAIO desktop does not come with an internal modem, you
	will need to set up and configure an external modem before you can make use of these communication features.

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO desktop. Many problems have simple solutions. Please try these suggestions before contacting VAIO-Link or your local Sony dealer.

About the computer and software

My computer does not start

	Check that the computer is plugged into a power source and that it is turned on.
	Check that the power indicator on the front panel of the computer indicates that the power is on.
	Confirm that the power cord and all cables are connected firmly.
	If you have plugged the computer into an Uninterrupted Power Supply (UPS), make sure the UPS is
	turned on and works.
	Check that the monitor is properly connected to the main unit. Check that the brightness and contrast
	controls are adjusted correctly.

Contents

Page Read this first Notice Page Safety information Owner's record Warnings Page Regulatory information Disposing of batteries Welcome Documentation pack Printed documentation Online documentation Customizing your VAIO desktop Using the Product Recovery CD-ROMs Online Help Quick Start Your Sony VAIO desktop and its accessories Ergonomic considerations Position of the keyboard and mouse Position and viewing angle of the monitor Furniture and posture Lighting Ventilation – Using your VAIO desktop Locating controls and connectors Front panel Back panel LCD overview Adjusting the viewing angle Starting your computer Shutting down your computer Registering your computer Using the keyboard Page Page Combinations and functions with the Windows® key Combinations and functions with the Fn key Indicators Using programmable power keys (PPK) Using the mouse Using the CD-RW/DVD-ROMdrive outwards. Use the hinges to secure the disc 4 Close the tray by pushing it gently Using the CD-RWfunction Using the DVD function Using PC Cards Inserting a PC Card Removing a PC Card Page Using Memory Sticks™ Inserting a Memory Stick™ Removing a Memory Stick™ Using power saving modes Using Standby mode Using Hibernate mode open Power Options in the Control Panel open in the To activate Hibernate mode manually, use one of these two methods: Save your work Connecting peripheral devices Connecting an external display Connecting an external computer display Connecting a projector Connecting external speakers Connecting an external microphone Connecting a Universal Serial Bus (USB) floppy disk drive Connecting a printer Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO computers Connecting to a network (LAN) Getting help Sony's support options Printed documentation supplied with your VAIO desktop Online user guides supplied with your documentation CD-ROM Other sources of information Troubleshooting About the computer and software Press <F1> to continue, <F2> to enter setup <F2 Exit <F5 Setup Defaults <Ctrl> + <Alt> + <Delete Close Program <Ctrl <Delete End My computer or software program is not responding To end the application that has stopped responding, proceed as follows: 1 Press <Ctrl>+<Alt><Delete Not responding End Task Help 2Click Troubleshooting About the display About CDs and diskettes Compact Disc Eject Audio Mixer Device Manager Device Manager System the System Properties dialog box, click on the Device Manager tab About sound About peripherals Printers Click Add Printer Local Printer Yes Finish 2Click the Device Manager tab Refresh About digital video captures and DVgate Precautions Adding and removing memory damage performing the procedure protects the module from ESD Removing a memory module Page Adding or changing a memory module Viewing the amount of memory Other precautions On handling the hard disk On handling the LCD screen On using the power source On handling your computer Page On handling diskettes On handling compact discs On handling the Memory Stick™ Specifications Page Page Index