Getting help

Sony VAIO Desktop User Guide

n N

56

To search Windows® Help for troubleshooting information, proceed as follows:

1From the Start menu, select Help.

2Click Troubleshooting.

3Click the subject on which you want the information, and then answer the questions that refer to your problem.

My mouse does not work

￿

Check that the mouse is plugged into the mouse connector on the monitor.

￿

There may be dust or dirt inside the mouse mechanism.

To clean the mouse, proceed as follows:

1Turn off the computer and turn the mouse upside down.

2Remove the mouse ball cover by turning the ring clockwise as indicated by the arrows.

3Turn the mouse upright and drop the mouse ball into your hand.

4Using a piece of sticky tape, remove any dirt or dust on the mouse ball and inside the ball socket.

5Put the mouse ball back into the socket and replace the cover. Secure the cover by turning the ring anti-clockwise.

￿ This cleaning procedure does not apply to optical mouse devices.