Sony PCV-LX1 End Task, 4 Click OK, box appears, Close Program, Not responding, 3 Select Restart, 2 Press <Alt>+<F4, 4 Select End Task again, 1 Press <Ctrl>+<Alt><Delete

Getting help

Sony VAIO Desktop User Guide

n N

55

My computer or software program is not respondingTo end the application that has stopped responding, proceed as follows:1 Press <Ctrl>+<Alt><Delete>.

2 In the Close Program dialog box, scroll down until you locate the comment Not responding next to an application.

3 Select this application from the list and click End Task. Windows® will try to close the application. If it fails to do so, a second dialog box appears.

4 Select End Task again.

￿ If you are unable to unlock the application, repeat the above procedure, but select Shut Down when the Close Program dialog box appears.

If this still fails, proceed as follows:1 If possible, save any unsaved work.2 Press <Alt>+<F4>.The Shut Down Windows box appears.3 Select Restart.4 Click OK.

￿ If none of the above solves the problem, you can restart the computer by pressing <Ctrl>+<Alt><Delete> twice, or by pressing the power button for longer than 4 seconds.

If the same application locks up regularly, contact the software publisher or the advertised technical support.

Windows® locks up during shutdown

There are many reasons why the Windows® operating system may not shut down properly, including incompatible or conflicting drivers, damaged files, or non-responsive hardware.